Climia 2Sleep Apartments

All round great. Trip.com made everything I required clear well in advance..

Started off really badly as our flight was delayed Arrived at about 11pm and had to use automated check in as no one in reception Very difficult to use as did not recognise passports and touch screen poor Finally got a key card and a receipt for our first night nights room payment Could not get into building with this card and another guest let us in to try to get into the room which we thought we had booked Could not get into this room so rang the sister hotel for instructions They did not understand and gave us another key card which my wife had to walk about 200 yards while I was on the landing with two heavy cases This key card did not work so rang sister hotel and receptionist could not understand problem so he had to ring offsite for advice Came back with that we were in the wrong building but did not know where we should be Rang offsite again and told the apartment we should be trying was SOMEWHERE FURTHER UP THE STREET BUT HE WASN'T SURE WHERE SO WE SHOULD WALK UP AND DOWN THE STREET WITH OUR CASES UNTIL WE FOUND IT ! We eventually found it by chance as a doorway 100 yards away Key card worked and we got in and eventually found our room and got in ONE AND A HALF HOURS AFTER ARRIVING AT THE APARTMENTS WE THOUGHT WE HAD BOOKED TIRED AND FED UP AT 12 AM IN THE MORNING TO AN APARTMENT WITH A DIFFERENT NAME TO OUR BOOKING !!!! A BIG TIP HERE DO NOT ARRIVE ON A LATE FLIGHT IN EARLY JUNE AS THERE IS NO ONE THERE TO HELP Cannot fault apartments but their system needs a lot moreclarity

Very happy with our choice. Great for location and was a very pleasant stay. We had a room at the rear or the building which was quiet. It has a smaller balcony with no sunbed but we had the use of the terrace if we wanted. The staff were friendly and very helpful. This made checking in a breeze. Also were able to leave our luggage while we had the last few hours in Benidorm. Location is spot on. Near to beach, shops and restaurants. Great area. Will definitely book again

Lovely apartments in heart of old town ,had everything we needed for our weeks stay ,staff were really lovely as well helped with information getting out and about would definitely recommend, and will stay here again

Excellent location, all staff very helpful and friendly. SO clean everwhere. We had Deluxe Studio room 104 overlooking the street, very spacious and bed so comfortable. Grest for people watchingbit definitely need the sound proofing sadly guests in other rooms slam their doors.

Stayed here many times, always great. I’m not bothered about having a pool so it suits me….. there is a roof terrace. Location is perfect. Rooms are a good size, well equipped and always clean.

Despited, checking in was a problem, however the night staff resolved the issue and we got to sleep. The Kitchen Tap flew off when I used it spurting water everywhere, i quickly stuck the tap back in. The bathroom upstairs had a leak into our shower, they fixed it sharply. But on the whole, these apartments are great and i would for sure stay again. Great Holiday. Thank you

Weather brilliant about 20 for 10 day stay facility’s superb helpful staff tv problem resolved straight away washing powder and conditioner supplied excellent location 2 minutes from beach everything within walking distance u could ever want will use again

Second time staying here. Excellent location and very easy to access. Very clean, tidy and modern. Staff are polite and helpful. Would definitely recommend