Hotel Boutique Villa Venecia

Such an amazing experience! All of the staff were attentive to our needs and we were given lovely welcome and good night gestures with written notes to ourselves. Every single member of staff would regularly ask if we needed anything from reception staff, waitors and cleaners however one member of staff in particular was amazing. Claudia helped with every thing we needed to know about transfers checkout and any other enquiry we had. We would definitely recommend and return again if it is possible. Thank you to all the staff Room 23

Absolutely fantastic experience at this hotel. Everything & everyone were amazing. You can hear the sea as you go to sleep. Breakfast was exceptional. The location is wonderful with plenty of bars & restaurants near by. Jacuzzi & rooftop area dipping pool were an added bonus to the experience. Would recommend & will definitely return

An Amazing hotel centred on high expectations from the staff to the beautiful room and spa area. 2nd trip and will be making another soon The hotel is in a quiet yet busy area of the old town with plentiful tapas bars and a minute walk to the beach

There isn’t much to say about this appalling hotel really . Rooms rubbish , breakfast overrated and just 4 sunbeds sums it all up . The roof terrace was covered with seagull droppings and the covered jacuzzi was filthy . Got moved from a box room when complained to a room with a balcony . Oh how we laughed . Had to sit sideways on balcony it was that narrow but sitting there exposed you to the seagulls dropping their mess on you . The walls were covered in it . When the 4 sunbeds were taken we were given towels to go sunbathe on the beach lol . Turn this dump into a seagull sanctuary and have done with it

Beautiful hotel for relaxing beach holiday. Superb front desk comminication and service! Unbelivable romantic place with picturesque view! Would like to sincerely thank all the hotel staff for making our holiday…just perfect!!!!!!!

This small hotel sits on the panicle of the Old town square across from the Church. The reception is excellent with glass fronted windows over looking the sea with Benidorm beach front stretching into the distance. The Hotel staff are all excellent with an engrained culture to help and make you feel welcome. The Restaurant is inside our outside and offers a wide range of food, but will meet your personal expectations if you ask. The breakfast is especially good and not to be missed. The Seagulls and local cat hover a little but generally are not a big problem. The room we had was a Superior room. The size of about 50 m2 was a little disappointing, but a comfortable bed and two chairs and a table met our adequate needs. Not so the hanging space in a very small wardrobe. I had to remove the ironing board to provide enough space for just our three day space, together with three very small drawers at the bottom of the wardrobe.. There was no information pack. Information was sparse, and generally relied on small posts around the room. We counted 16 in total spread here and there. Some were printed in small print making them difficult to read. This deficiency was compounded when we were unable to work out how the coffee machine worked and where the NASA designed shower refused to work. Both we finally overcame, but it would have been easier to have an instruction book. The biggest disappointment was the Gym and the sun terrace on the top floor. We are keep fit people and a gym is an important part of our holiday, even if it’s a short one like our three day break. The gym consisted of three cardiac machines one of which did not work, in a tiny 15 m2 area. A Jacuzzi and tiny sauna were unnecessary addition, resulting in a tiny space. No mats, no free weights. It is an illegal claim to call this a gym and if we had known how poor it was we would not have chosen this hotel. The sun terrace was equally poor. Three sun beds and a small number of soft seats in a brown drab environment is no conciliation to the poor gym. There was a plunge pool, no swimming pool, but again falls short of a five star expectation. To sum up, This Hotel is very clean and has brilliant staff, the room is small but comfortable with good amenities. The Restaurant and dinning areas are very good but if it’s a pool and gym you want this is not the hotel for you.

If you want sun beds and a swimming pool then this hotel isn't for you, it only has three sun beds and a plunge pool on the roof. It is,however, an excellent five star hotel with staff that will spoil you rotten.

Wow Wow Wow ! The most beautiful Hotel we've ever been to, the views are amazing, the Reception Staff cannot do enough for you, we felt like royalty. When we arrived they sat us down with complimentary drinks and a small snack while they booked us in.....then the Junior Suite, OMG it was amazing, the bathroom had clear glass walls, shower and not just any shower, a jacuzzi bath and then .....the windows open and Wow the Sea/Beach view from your bed is second to none .....we had the most romantic, luxurious stay ever ❤️❤️ ....3 nights of Heaven xx The staff were so fantastic, they left chocolates on our bed and new coffee pods each day, they provided beach towels aahhhh I can't tell you how relaxed and happy we truly are, and we can't finish without a special mention to Mohammed whom arranged our taxi, coffee while we waited and our pack up food as we were on an early flight. Thank you to all of you for being so wonderful xx Love Mrs Karen

Excellent service, fantastic breakfasts, extremely clean throughout and brilliant location with great views of the city and the sea. An all round great experience. I would definitely choose this hotel if I was to return to Benidorm Thoroughly recommended.