shambo65
April 20, 2025
Spent 11 nights at this hotel with friends, a return visit for us. Arrived at lunchtime to a short wait for our room to be ready. Lovely clean room. Had a few issues with the room, these were very quickly resolved. Food choice and quality was great, staff very friendly. Maid service leaving towels and toiletries was a bit hit and miss, I would take shower gel next time. All of the hotel is spotlessly clean. Pool area great, plenty of loungers. Evening entertainment was great, my only gripe was we bought cocktails at 6.50€ each from the terrace and took them downstairs to our music lounge, the waiter immediately ushered us out man handling me saying we couldn't take drinks in, I said we didn't know that and to kindly get his hands off me. We ordered cocktails in the music lounge that where now 8€ each! The glass lifts in the hotel are very quick but one of them was out of service for most of our stay. We used the small internal lifts at the back of the hotel, this helped. We left early to return home and was offered a picnic breakfast to collect from reception. This was a lovely gesture but a terrible option, it was a bag of water, orange juice, cakes and biscuits! Very unhealthy, we left it in our room... Would definitely return to this hotel again as the location is superb, its very rowdy but the sliding doors block out most of the noise better than most benidorm hotels we've stayed in It was lovely to see Gabrielle the boss constany around the hotel overseeing things running smoothly.