jdbrown16
March 30, 2025
We arrived on Sunday 23rd March 2025 at lunch time. with a swift check in we was given our room key on the 19th floor ( I had emailed prior asking for a high floor) The room was massive in size with twin beds put together, a sofa bed in the lounge area with a table and chairs also. the kitchen area was a bit pointless however had loads of cupboard space, Cooker, Kettle and a full size fridge freezer. although no uninstalls or plates ect. just cups and saucer. The Bathroom was small however functional. The beds were comfy although a little soft. The balcony had a table and chairs and a cracking view all the way to the sea. The pool areas were clean and tidy offering Beer and soft drinks to help yourself, anything stronger you had to go to the lobby bar, although it wasn't far away at all. The restaurant area was clean and tidy with the teams working hard to keep on top of tables and food service. we found the food Good and have been in many hotels where we can say we was disappointed especially for the price we had paid. However I would say we enjoyed the food for the 3 nights we stayed. The entertainment on the first night was terrible however gave us a laugh. we went out the second night and stayed in the 3rd night where the entertainment was much better. Seating was a big issue as the area was full. The bar staff brought some tables and chairs inside for us, as they tried really hard to give great service. Our last day we couldn't keep the room on until we was picked up however we could have a shower in the Gym area before we left. The staff were fantastic even the guy on reception that people had mentioned in previous comments, yes we found him a little grumpy however he looked after us if we needed anything and while sorting the safe I hadn't got cash on me at the time, he gave me the key and said pop back when your ready as we did. We would defiantly return and recommend to friends, Benidorm was great I hadn't been since 1987 when I went with my parents and my wife had never been . The beach was amazing the old town is great and the Jolly Roger pub is defiantly worth a visit. So much to see and do we cant wait to return