Best Benguet Spa Hotels

Before the stay, the online booking process was very easy and intuitive. Upon arrival we were quickly checked in and our room was in immaculate condition, with a stunning view from the balcony. We were very impressed with the personalised welcome gift that was offered by the management, it made us feel very special. There were plenty amenities offered complimentary and there’s also the option to get a reasonably priced mini bar selection. The bedroom was very comfortable, and the view is outstanding. Although there’s no a/c, the ceiling fans do the job properly ( it’s even healthier) Everything has a feel of comfort and luxury, which is amazing value for the price. If there’s anything that would make this place even better would be to have more vegetarian options on the restaurant menu. The gardens are very neat and well taken care of, it’s such a pleasant walk around. I can’t finish without mentioning the outstanding and remarkable service that was provided to us by Alyssa, welcoming us on arrival with a genuine smile and going way beyond to make our stay truly unforgettable, she is indeed a star and a valuable asset to the Manor. We already can’t wait to return again :)

Experience an abundance of unparalleled facilities and features at Palm Grove Hot Springs and Mountain Resort. Maintain seamless communication using the complimentary Wi-Fi at resort.For visitors traveling by automobile, complimentary parking is available. For visitors wishing to smoke, designated smoking zones can be found. Begin your day carefree at Palm Grove Hot Springs and Mountain Resort, as complimentary breakfast is offered for your convenience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the resort.At the resort, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At Palm Grove Hot Springs and Mountain Resort, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals.During your stay at resort, an array of engaging activities and amenities guarantees a delightful experience. Be sure to drop by the pool at resort at least once during your stay.

Location was excellent since the Panagbenga parade was passing through the hotel. Water flowing on the back of the toilet bowl is bad. No exhaust Fan on our toilet. Slamming door, loud footsteps and chatting on the hallway was terrible. Disturb our rest. For safety concern, refrain the housekeeping cart unattended on the hallways, as it blocks the hallway just in case of emergency. Exit map guide behind the door, inside our room, was not updated. Were located at room 201, but the photo shown room 202. Kindly update that for fire and earthquake evacuation concern. Water glass is not clean properly. As observed some fingerprints and stains on the middle of the glass up to the drinking lid / drinking spots. Observed dust on the coffee machine, and stagnant water behind the coffee machine (I dont know when it was used or refilled) Phone has disconnected line. Although we are transferred from room 205 to room 201. Make sure that all the phone line connection was working in good condition to all rooms. Noticed the shampoo, lotion, conditioner and bath gel has containers and refilled, which was an environmental friendly act. Staff name Jhong and his family after the Grand Float Parade has no consideration as we took pictures on the veranda, and his daughter and himself always on the background of our photos. Never leave the Front desk unattended, as I have noticed that no one is in front desk for guests inquiry. Overall, room, other amenities and customer service are superb. Staff name Rose ann, the other girl and Jhong, an OJT name Jzerny and Marijo are very helpful and attentive on our needs which provides excellent service. Houskeeping team name Nicollo and the other guys and girls have good work in making and maintaining our room clean and provide excellent service. Keep smiling and greeting me whenever I came across with the staff. I will definitely go back and stay in Casa Vallejo.

This is our second stay at this hotel. First one was over 10 years ago. We stayed for three nights in one of the air conditioned rooms. There are positives and negatives with a lot of things here. The breakfast buffet was good with plenty of options. Downside was no espresso coffee unless you paid extra. Most of the restaurant staff were good. Special mention to Thyrone for going out of his way to make us feel welcome. The check in staff are all smiles. There were 7 staff behind the counter when we checked in with 2 working and 5 standing around watching. We tried booking massage during our stay and our request was miscommunicated. Not a huge deal but annoying nonetheless. Our room was ordinary. Nice balcony to sit and relax outside. The carpet was well past its use-by date. Poor lighting, the sliding door to the balcony kept jamming and was difficult to operate, the traffic noise even on the fifth floor was loud, the wall to the neighbouring room was thin. We could hear their baby crying, morning alarm, tv and conversation easily. The Wi-Fi speed was ok, not great at 12mbps. The air conditioning worked well but was sometimes noisy. One of two elevators was not working for the duration of our stay. This did not cause any delays Overall, this place falls short of its claimed 4star rating. It does not charge a high price so exceptions can be made for shortcomings. We are still searching for a quality, value for money 4star place in Baguio.

The hotel was good, the breakfast buffet was good but our room wasn’t sound Proof. We could hear the noise yelling from downstairs at night. We couldn’t sleep.

The hotel's location is convenient, and the staff members were friendly and accommodating throughout my stay. The rooms were clean and comfortable, providing a relaxing environment after a long day of activity In conclusion, my stay was enjoyable, and I would recommend it to others looking for a comfortable and convenient place to stay. The positive aspects, including the friendly staff, clean rooms, and excellent amenities, outweighed any minor issues I encountered.

Thank you so much for accomodating us April 18-21 ,2023. It was an awesome & delightful experience .Memories we have hire will remain in our hearts especially to my dearest mother as you make our stay the one of the most memorable.Superb service & courteous staff all of them are all worthy of reccomendation.We will definately come back again...

The place is amazing: the view, the location, and room. It'd be perfect if they had an elevator.

It was my 4th time in Baguio City and I was with my partner for an advanced holiday leisure trip. We stayed at A Hotel Baguio City and I can say that their best asset is their employees. Red, the Front Desk officer when we arrived, warmly assisted us to all our needs during our check-in. She well represented the hotel’s hospitality service and she’s very helpful. The hotel is strategically located at the commercial district of Baguio were most of the tourist attraction are few walks away from the hotel. However, it could’ve been a nicer place to stay if rooms are a bit sound proof. It was annoying when sounds of the jeepney machines and the busy street of Shuntug bothers us duri ng rush hours. The room we stayed is quite dull and nothing amazed us in the hotel. The hotel rate, for me, does not reflects in the hotel rooms. There is no Safety vault, no flat iron (available upon request with fee), internet service is unstable, the room is just raw; bed, tv and tables only. No place for your luggage. But overall, this place is really nice if you want an accommodation in Baguio City. Good job to the staff of this hotel!

The place is at the heart of session road, so it’s easier for us to go to different restaurants and baguio attractions. Public market is also a walk away. The room is almost complete and clean. No complaints. Worth the amount that ur going to pay.