Sheraton Grand Bengaluru Whitefield Hotel & Convention Center

Totally no flexibility and commercially oriented. If your goal is to make customer unhappy, good luck.

Amazing hotel staff were fantastic highly recommend

Always return to a fresh and well-done room. Clean, tidy, and friendly staff. Only small issue I see is wearing shoes into the hotel room, but oh well its all good when provided with bedroom slippers. The cleaner, Kousik, is friendly with a slight language barrier but got the job done insanely quick (under 10min). Not sure the reason, but he also asked me to mention Komal and AM Simmy. If this helps him for a brighter career, I'm all for it!

We chose to spend our anniversary weekend at the Sheraton in Whitefield. This hotel had been on our go-to list, as we have enjoyed several stays at other hotels in Bangalore. Since it was conveniently located near our home and we had always wanted to visit, we decided to spend a day there. It turned out to be a fantastic decision. The hotel staff was courteous, and Shreeda and Sahana greeted us warmly at the reception desk, ensuring a smooth check-in. Knowing it was our anniversary, I requested some fresh flowers in our room. To our surprise, the housekeeping staff, led by Komal, exceeded my expectations. The room was beautifully decorated with flowers, and they even provided a cake for us to celebrate our special day. We were truly touched by the lovely handwritten notes from Komal and the hotel team, which made our day even more memorable. Although a pottery session that was included in our booking did not take place, we were invited to participate in a pizza-making session instead, which turned out to be a delightful experience. Chefs Soundar, Richard, and Sachin made the activity enjoyable for us. It was our first time trying our hand at live pizza-making, and the chefs were incredibly patient. While we initially spoiled our first pizza, they encouraged us to make a second one, which turned out much better. From flattening the dough to spreading pesto sauce and adding veggies, we shared plenty of laughs and had a great time in the kitchen. The pizza was served to us afterwards and was delicious, especially the pesto sauce, which elevated the flavours. It was an experience we had never encountered before, and the culinary team at Sheraton truly impressed us. We ended our day with dinner in our room, where Arindam from In-House Dining was very helpful and attentive to all our requests. The next morning, we enjoyed a sumptuous breakfast at the Feast. It was a well-spread buffet with a delightful mix of Indian and Continental cuisine. The live counters, where we could customize our parathas and dosas, were a particular highlight. Overall, we created wonderful memories and experiences that we will always cherish. A special thank you to Sahana Shetty, who supported us throughout our stay and helped make it memorable.

Very comfortable stay. I especially want to Highlight the breakfast. Everything you could wish for and so friendly staff. Chefs are doing a great job in both traditionel Indien dishes and the special of the day. Love it, thank you and see you again

My husband and I stayed at this marvellous hotel late October then one night on the back end of our travels for Sydney My first time visit to this amazing country, our check in easy, rooms were both comfortable, staff exceptional and super attentive. Breakfast with a dizzying array of variety catering for all dietary requirements , the Halloween brunch set up for the 31 st October , wonderful with all staff dressed in various costume ! Couldn’t fault the decor, beautiful flowers upon entry , bar staff in the lounge area my new best friend!! Def recommend to any first timers