Top rated hotels in Bend

Residence Inn Bend
4.5/598 Reviews
The hotel itself is nice, as the staff I spoke with. It was the manager that emailed me that could not help. Apparently there was a miscommunication between my understanding of being able to receive a credit on most of my stay. I reserved the hotel from a Wednesday through Saturday as my daughter was having a baby and I live out of town. Due to complications, I never slept at the hotel. I did a mobile check in on that Weds but called the hotel to let them know I wouldn't be there as I had to stay at the hospital. I did show up Thursday and Again on Friday to shower but ended up checking out on Friday in person as I didn't really need the room. I received a credit for one night only, so basically I paid over $1000 for two showers. Disappointed since these were unforeseen circumstances and I was hoping for a little grace from the hotel.

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