Diamond Stars Ben Tre Hotel Reviews

spacious and clean

I would recommend to friends and family but must have Gyms

Staffs are lovely! Great location, it’s accessible. Nice room with a relaxing Mekong river view.

This is a nice hotel which is very new and has a beautiful view of the river. All the service is good. Although there is not many choice for breakfast, they all taste good. The big bathroom is my most favorite. The staff has recommended the farm lunch nearby which makes our trip become very delicious and authentic. Will be back for sure.

。Awesome

The hotel is pretty good in Ben Tre. It has a higher floor (maybe it is the tallest building?). Breakfast is outdoors and you can have breakfast while enjoying the view of the Mekong River. There is a vegetable market and fruit stall downstairs, which is very convenient.

This is my fourth stay here, and it's still pretty good. The side rooms are a bit hotter, but the view is great!

The hotel is clean, good service, near the night market with many convenient restaurants,

Nice environment and rich breakfast!

Not bad, but when I was having drinks in the hotel at night, the waiter's service was not good, and it took several calls to come up.

Very good hotel, very good service, beautiful view

The Diamond Stars Hotel presents itself as the epitome of luxury in Bentre, yet upon closer inspection, it falls short of its proclaimed five-star status. While it may be the most luxurious option in this small city, it's more aptly categorized as a three to four-star establishment. Let's begin with the positives. The staff members were undoubtedly sweet and accommodating, diligently fulfilling our additional requests made in advance. The club room boasted ample space and offered a pleasant view of the river, bridge, and the spectacular ***** New Year fireworks, providing memorable moments during our stay. However, the shine of these positives quickly fades when confronted with the hotel's shortcomings. The cleanliness of the room left much to be desired; the floor was so grimy that our socks turned black underneath. The state of the bathroom sink was appalling, with an accumulation of grime and unidentifiable debris indicating a lack of thorough cleaning. To add to the disappointment, the amenities were not replenished throughout our four-day stay, and the hotel even charged for a laundry bag, which should be considered a basic provision. Furthermore, despite displaying a "do not disturb" sign, staff members persisted in knocking on our door, disrupting our peace. The lack of soundproofing in the room meant that we were subjected to every conversation in the hallway and neighboring rooms, severely impacting our comfort and privacy. The absence of a gym or spa, purportedly due to them not being ready yet, was another disappointment considering the hotel's five-star billing. Additionally, the lack of taxis readily available around the hotel meant lengthy wait times of 20 to 30 minutes when requesting transportation, which inconvenienced our plans and detracted from the overall experience. In conclusion, while the Diamond Stars Hotel may currently hold the title of Bentre's first five-star hotel, its quality and service do not reflect this accolade. Should there be no alternative five-star accommodations in the foreseeable future, we may reluctantly find ourselves returning to this establishment out of necessity rather than choice. It's a disappointing realization that even the purported pinnacle of luxury in Bentre falls short of expectations, leaving much to be desired in terms of both quality and service.

This is a super nice hotel…. The room was exceptionnel… The personal is very attentive and helpful… The only problem is the Bar Lounge at the 16th floor is closed and the Restaurant Emerald on the 2nd floor is closed…. Everybody are at the restaurant Adamas at the 5th floor.. where is the pool…. And they are allowed to smoke anytime and everywhere around you while you eat… you dont feel to go to the swimming pool with everybody who’s having a drink or a coffee or a meal look at you…. But we had a wonderful time… Thank you

Location is just perfect for our needs. Staffs are attentive and very helpful. Breakfast choices are limited but adequate. Hotel is nice but not five stars international standard so don’t try to compare to the Four Seasons’s 😁 if you only pay a fraction of that cost. Overall, best value for the money.