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Breakfast

San Diego Suites Pampulha
3.7/576 Reviews

San Diego Suites Pampulha

Pampulha Belo Horizonte|1.23km from Mineirão
(English below.) Esse hotel chama os quartos ”apartamentos”, mas não são. ”Apartamento” implica um nîvel de autonomidade, mas isso é meramente um hotel barato. Se viajar com crianças, toda comidinha delas vai estragar porque nem tem geladeira direito - meramente adega de vinho, de 12ºC. Falta microonda e maquina de café, que é padrão internacional. Uma pia de lava-louça não transforma um quarto de um hotel budget para um apartamento, gente! Se pedir gelo, o bar/restaurante terceralizado vai te cobrar R$ 16,50, que é 10% da diara do quarto (paguei R$165). Todos hoteis to mundo tem uma máquina para gelo gratis. Os funcionários da noite são totalmente sobrecarregados, mas bastante simpáticos. Embora, os gerentes podem ser bem hostils e de cabeça dura, insistindo nas ”politicas da impresa”. Eles preferem brigar sobre detalhes em vez de dar um bom serviço. Em fim, um hotel budget da classe ”Ibis”, bem limpo, funciona para pessoas sem ciranças, mas não são ”suites”. A atitude dos gerentes nem dá vontage para voltar. This hotel calls its rooms ”apartments”, but just adding a kitchen sink doesn't turn a hotel room into an apartment. There is not even a functional fridge, just a wine cooler that chills your beverages to 50ºF or so. If you bring special food or fruit prepared for your kids, everything will spoil overnight. No microwave, no coffee maker, so you need to depend on the super expensive room service for everything. So the ”Suites” name is untrue, no way to sugar coat it. There isn't even a free ice machine to be found anywhere, so just a bucket of ice costs R$16,50 by way of room service, which is 10% of the price we paid for a night! When reminded that they are falling short of international standards, the management prefers to argue and bicker and ”be right at all cost” instead of scooping a bucket of ice for free and create good will. At night the hotel is understaffed, but the one employee who holds it all together is trying really hard to make everyone happy. The breakfast is opulent, the place is very clean, but overall forcing the outsourced bar/restaurant on the guest for every little thing, is annoying. If you travel with kids, and expect some autonomy in your ”suite”, so you can at least keep some food cold and heat it up in a microwave, and coffee up in the morning without schlepping downstairs with the kids, you will not get that here. It's an ok budget hotel of ”Ibis” or ”Motel 6” quality, but nothing more. And the deceptive ”Suites” name and the management's argumentativeness really doesn't make me want to come back.

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Top rated hotels in Belo Horizonte

Searching for hotels near Mineirão? Compare room rates and reviews to find your ideal stay.
Gran Vivenzo Cidade Nova
4.3/521 Reviews
Atendimento. Café da manhã sensacional. Localização ótima. Cama e quarto muito bom.
Pampulha Lieu Hotel
3.9/563 Reviews
Pampulha
Muito bom hotel Preço justo Ótima localização Ótimo café da manhã Estacionamento bom Espaço dos quartos Funcionários educados Minha mãe Sempre que vem me Visitar em BH fica hospedada lá Adora ficar lá Tem um aparte hotel com 2 quartos Sala cozinha e dois banheiros Muito confortável
Transamerica Executive Belo Horizonte
4.2/540 Reviews
Como de costume, muito bom, staff solícito, e as mudanças vindas com a nova marca Transamerica já podem ser notadas - quartos reformados e melhoria na manutenção. Refeições excelentes no restaurante, variadas opções de frigobar e minibar.
Stop Inn Cristiano Machado
4/548 Reviews
The staff were very careful and educated, the room was clean, the breakfast was good, the bed was a little sweet and sweet, which gives a bad impression but was clean. There was a problem with air conditioning, but as we were on a high floor it was not something that was over the stay. As for the garage vague (which is by availability), we had no problems and we managed to park every day normally, even my husband arrives late from work.
Quality Hotel Pampulha & Convention Center
4.5/548 Reviews
Pampulha
Excellent room size, excellent service, breakfast could be more tired!
Ouro Minas Hotel Belo Horizonte, Dolce by Wyndham
4.4/5114 Reviews
Hotel desk, parking, valet attendants were always kind & helpful. Room was comfortable & clean. Work out room & amenities well taken care of. Convenient location. Great breakfast, good food at restaurants - all the above I give 5 stars. However the organization of restaurant in the evening needs major attention, which is sad because the food is excellent, and so I give 2 stars as I’ll describe below. For our evening dinner we - and other guests waited more than an hour for food. It was obvious they were understaffed but no one checked in with us and it was hard to get their attention. When our food arrived, they forgot my elderly mother’s meal. Wait staff continued to not check in with us - and we felt ignored. Finally we spoke with staff and they got my mothers meal…about an additional 45 minutes later, we actually ate together. I complained to the restaurant manager and I was treated disrespectfully. I felt her meal needed to be compensated. His reply was “No - well she ate it didn’t she?” I was stunned by his rudeness and stood my ground that a 5 star hotel should not treat their guests this way. A waiter saw the ridiculous exchange and ended comping her meal. I noticed other hotel guests were frustrated too and had similar issues. At the very least all that needed to be done was for the staff to communicate,”Please be patient with us; were understaffed” etc. -That would’ve made a world of a difference.

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