Top 5-Star Hotels in Belo Horizonte

The Hotel Fasano in Belo Horizonte, with its inimitable style emblematic of the Fasano chain, sits elegantly within the city, a beacon of refined hospitality. The reception, graced by friendly and charming staff, occasionally speaking German, is a delight. The diversity among the staff is a refreshing sight, adding to the hotel’s charm; the presence of a receptionist adorned with numerous tattoos was a particularly cool touch. The concierge service is exceedingly diligent and dedicated, a testament to the hotel’s commitment to guest satisfaction. They provided us with complimentary concert tickets, allowing us to enjoy a splendid evening filled with music. The restaurant, known for its excellence, operates with impressive efficiency. The waitstaff are alert and provide exceptional service, though the presence of multiple restaurant managers, or Chefs de Service, occasionally obstructs the flow. While the cuisine is commendable, the breakfast service is notably slow. The rooms are immaculate and spacious, offering a comfortable retreat. However, the lack of razors and the inconsistent replenishment of soap were minor inconveniences. Despite these small flaws, the hotel remains a magnificent and impressive establishment. Our stay was beautiful and restful, a testament to the high standards of the Fasano experience.

I must say that this hotel is highly overrated in Tripadvisor. If you plan to stay for a couple of days it is okay but as I was visiting family and friends I booked for 10 days and it was quite unpleasant. The hotel has a policy of only cleaning every 3 days (because of covid, apparently) but I could never managed to get it cleaned unless I asked more than one member. They have a jacuzzi - white and with many stains - but the area is unpleasant. The staff is very nice but you dont manage to get the service you want. Breakfast is average to low and even in the room when I asked to add another instant coffee I was told that this is only provided when I arrive and no more coffee in the room! I am from Belo Horizonte and visit regularly but would certainly not chose to stay in this place again.

The hotel is fantastic, but a hotel in this gate doesn't work the Internet and on Sunday two lifts are not working has caused a great disorder, even more for the event that has had this day ...lamentable

Globally it’s a good hotel but compared to the other hotel 4 **** that I tried in the rest of the world, i find the radisson a bit too limit in terms of : - quality of the bedroom room - level of speaking English in the restaurant - the sink in bathroom almost clogged For the rest, it’s perfect: - very welcoming employees - very tasty food in the restaurant - super bar - super laundry service

Great Hotel in the best neighborhood of Belo Horizonte. Conveniently located in great location close to shops, restaurants and bars. Great friendly staff. Rooms are spacious and well equipped with all amenities. H2 Plantinum Hotel is definitely my first choice in Belo Horizonte.

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

The hotel has a very good breakfast, a good breakfast, a very nice receptionist, but they have provided good and agile service both in check-in and check-out. Negative points: They do not offer natural juices at breakfast and foods do not have identification plate. The only table available at the time we were going to drink coffee was the ice cream on her, and I asked the official to put the air ”up”, and she said she wouldn't give it, but only when she was finishing offered to turn off. The quality of the shampoo and the bathroom sabuns have been better (it is my second hosting in this hotel). We stay in the last room of the 2nd floor, the Wi-Fi doesn't work in all rooms, just near the door, bad signal! We had to pay for parking (R$20), which is bad, very small and does not make any sense to pay, since it is in the hotel's own environment and it is not tertiary. The car was in a bad vague and rain all over estadia.7⁷8 ⁸

É muito longe do Centro de Belo Horizonte e muito próximo do Mineirão e Mineirinho, então a estada é interessante para quem vai num desses últimos durante a estada, embora o barulho desses lugares podem incomodar quem não tinha interesse de estar tão próximo do estádio e do palco de shows. Sem carrinho de bagagem. O ambiente é simples, até porque, não há espaço para invencionices. A cama de casal é ladeada por criados, abajures e tomadas. Não existem excessos de tomadas – além do que foi dito, tem mais uma na bancada e outra no banheiro. A iluminação é por seção e tem um resultado muito positivo. Principalmente na bancada, é possível ler sem esforço. O padrão de luz é 127 V, gosto de deixar registrado, pois possuo equipamentos importados que não são bivolt. Outro objeto de elogios seria a cadeira com rodinhas, mas além de muito desconfortável pela falta de enchimento, não havia como regular permanecendo na posição mais baixa. No 2º dia usei os travesseiros o que ajudou. Apenas uma cortina dividida em 2 partes – o que aumenta a entrada de luz – que não agrada ninguém. Além de não ser Blecaute, permitindo uma claridade acima do desejável mesmo quando fechada – num verão em que o sol nasce por volta das 5:30 (veja as fotos com a cortina fechada e tire suas próprias conclusões) -, também não é suficientemente clara, para proteger a intimidade sem escurecer em demasia o ambiente. A TV continua padrão nesse tipo de hotel – 32” tela plana. O que piorou foram as opções de canais. A verdade é que nunca foram boas, mas agora não existe nenhum canal à cabo, apenas TV aberta. Poderia reclamar que sua posição não favorece quem quer trabalhar no notebook e assistir TV ao mesmo tempo, mas como afirmei, as opções de canais eram tão ruins, que permaneceu desligada. Pelo Windows o sinal do wifi oscilava muito de intensidade, mas na prática não prejudicou muito a navegação. Quando cheguei o minúsculo frigobar estava desligado na tomada, fechado e cheio d’água por conta do degelo – a tendência é que fechado com água no seu interior e não demorará a ter problemas com mofo. O frigobar é desabastecido, o que é de meu agrado. Outro ponto bom é que ficava próximo à bancada que eu trabalhava, bastava estender a mão pra pegar o que tinha lá dentro. O guarda-roupas fica próximo à porta, o que me deixa inseguro, principalmente pela falta de trinco. Também senti falta do olho mágico. O cofre, aquisição sempre bem vinda pela segurança, estava sem pilhas, reclamei e o problema foi resolvido. Era um cofre grande, pois meu notebook, que cabe em pouquíssimos, depois de um contorcionismo, coube. Havia uma boa área para pendurar roupas, com 6 cabides. No banheiro: secador, 2 toalhas de banho e uma de rosto, xampu (com tampa) e 2 sabõezinhos. Na pequena pia, torneira única pra quente/frio. No chuveiro, que parece uma cascata (não decidi se isso é um elogio) uma torneira pra quente e outra pra água fria (chatoooo). Para a lista “Feito por quem não vai usar”, porque se fosse, perceber

It’s a good place, comfortable, good place around de city. I think it’s important to improve de TVs, are not smart, and people of the hotel should be speake a little of English, some times it’s very important for foreign people.

This Hotel Gran Vivenzo Belo Horizonte features rooms with free WiFi. Minas Shopping center and Estação Minas Shopping metro station are 12 minutes’ walk away. A cable TV and minibar, are provided in all Hotel Gran Vivenzo Belo Horizonte rooms. Extras include air conditioning and an en suite with a hairdryer. Guest can enjoy the on-site fitness centre. Meeting facility use, luggage storage, and dry cleaning can be arranged for a fee. The restaurant and bar offer international cuisine for breakfast. The hotel is 4.1 km from Belo Horizonte Bus Station, 4.6 km from Mineirão Stadium, and 5.7 km from São Francisco de Assis Church. Tancredo Neves International Airport is 27 minutes’ drive away.