I booked this stay because the hotel is marked as pet friendly. But your site didn't mention a $25 additional cleaning fee, paid up front. That wouldn't have been a deal-killer for me but popped on me out of the blue was ... unwelcome. Made me feel used. As it happens, my lab is well- behaved, is not allowed on furniture or the bed, and travels with a nice blanket for her to make her bed. Again, I don't object to the fee. Some pets can be horrific. But tell your customers about additional fees up front.