Verified traveler
March 3, 2024
Our stay here for our sons 16th was wonderful. The beds in our room was unbelievably comfortable and man, i didnt want to leave it. The room was also very clean and updated with newer technologies and a plethora of amenities. The food at cosmos was DELICIOUS and our service with Shieik(sp) was outstanding. The front desk clerk greeting us was very warm and friendly and im wishing I remembered his name! Shaun, one of the young men working in valet/room service was very kind and professional. Ibrahim, the private car/shuttle driver was an absolute treasure; my husband had a wonderful time connecting with him and enjoyed his conversations thoroughly. The only negative I will mention was the basketball courts being far too crowded to enjoy a short game of ball and a rather unpleasant man working in the valet area (older light complected man) - he was rather short and condescending in his responses to my husband. I can say at least that the customer service in all areas over all was great, and I feel that though this hotel is a pricey stay, its worth thr price. We would definitely stay again.