Tamera K
October 8, 2024
When we arrived a the apartment the access items (keys, fobs for fitness center and garage door opener) were not in the apartment. The previous renter took them and we were told there was nothing they could do about it. So, we were instructed to find parking on our own nearby and seek reimbursement after our trip. The closest was 2 blocks away. After a long day of travel and visiting family we were looking forward to sitting down and watching the rest of the playoff game in our apartment. The TV didn't work and batteries in the remote were corroded. So, we didn't have the use of the TV, the fitness center or the garage, all part of the amentities promised. Kasa offered a nominal amount of money to comensate me for the missing amenities and my time dealing with them. I would never pay $275 per night for two beds, bathroom and wifi. I would not rent from Kasa if at all possible and I certainly wouldn't use this property again.