OykuuO
September 22, 2024
I’ve visited this property with my husband and we have had big issues with the food options and restaurant reservation unavailability. The hotel does not keep a place for every guest in the hotel for dinner and in case we need to book, we were offered to be put in waiting list. We have never been confirmed if a place was available and had to ask again ourselves. When we asked for a solution to the counter, we have been presented the option of room service or cotton bar snack menu which are the same. Please note, there are only 10-12 options to eat out of which only « club sandwich chicken & veggy version » are available. Having had only a place to dine in the restaurant twice out of the 5 days spent there, imagine that we had the opportunity to taste both which was very very low quality. Please note that « seasonal veggy » does not mean a club sandwich with only carrot and salad. The food in snack menu is only based in sea food and for a pregnant woman this is not acceptable to not have any choice. The only good point is that the people working in cotton bar were extremely understanding of the situation and had a discussion with the kitchen offering 2 different choices on one of the night, which was highly appreciated. Besides the overwhelming precision of seafood cuisine practiced in the area, note that if you don’t have any spot to dine in the hotel, you do not have any other option nearby. We got rejected from the only crepery at walking distance on one of the nights. All this is to say the hotel clearly has a benefit of the privileged spot, but the quality of dining is very low and the maintenance condition of the spa does not give « Relais&Chateau » luxury that is promised. The installation is old, and not very welcoming for young couples.