Hotel is nice and clean.The location is a 30-40 minute stroll into the centre of Belgrade,literally one straight road. The rooms are immaculate and have all amenities including a hairdryer you may need. You receive 2 complementary bottles of water on arrival,it would be great if these were replenished daily. The spa is great we had massages, a lady called Tatijana was fantastic. Receptionist Marko was great and really informative. Service in the bar is very slow and we’ve found it’s either a very long wait or just order it yourself. They have buttons to “call someone” but they don’t appear to work. We ate in the restaurant,food and wine great but service from the gentleman honestly felt like we were troubling him being there. He poured water and it went everywhere and then slammed the bottle down, I’m assuming he was having a bad day but it wasn’t busy so made us feel so unwelcome, fortunately we are pretty hard to offend so it didnt ruin our evening. There is an outside area which is nice as it was so warm. It’s good for a business trip,has everything you need but if you are looking for great service specifically the bar area ,it’s not the right hotel. Where you can, I’d go to the Hyatt Regency just down the road nearer to the centre and the service is soo much better,it’s leaps ahead.