To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(103)
Positive reviews(15)
Reviews with photos/video(5)
Great location(7)
Negative reviews(1)
Anonymous User
Superior Double/Twin Room with Museum View
Stayed in Jun 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jun 12, 2024
Great and stylish hotel with perfect location, but breakfasts are same every day
Response from Property: Dear guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our hotel's style and perfect location.We appreciate your comments regarding our breakfast offerings. Providing a varied and enjoyable breakfast experience is important to us, and we apologize if the daily selections fell short of your expectations. Your feedback is invaluable, and we will certainly look into introducing more variety to ensure a more dynamic breakfast experience for our guests.Thank you once again for your review. We hope to have the pleasure of welcoming you back soon and providing an even better stay.Kind regards,Boutique Hotel Museum Team
Guest User
Superior Double or Twin Room
Stayed in Oct 2023
Couples
19 review
4.5/5
Great
Posted on Oct 29, 2023
Friendly and warm welcoming reception staff. Hotel location is in city center with lots of shopping, restaurants and bars in easy walking distance. Hotel is nicely renovated and has charme. Nice breakfast with something for every preference ic included in rate as well as small complimentary tea time with small snacks. Would definitely stay here again when in Belgrade next time.
Response from Property: Dear valued guest, Thank you for sharing your positive experience with us on Ctrip.com!We are thrilled to hear that you enjoyed the friendly and warm welcome from our reception staff. It is always our aim to make our guests feel at home from the moment they arrive. Our central location in the city center indeed offers easy access to various shopping, restaurants, and bars, making it convenient for our guests to explore the vibrant surroundings.We are delighted that you appreciated the charm of our renovated hotel and found it to be nicely renovated. It is wonderful to know that our breakfast offerings catered to your preferences. We strive to provide a variety of options to ensure there's something for every guest.Additionally, we are pleased that you enjoyed our small complimentary tea time with snacks. These little touches are our way of enhancing your overall stay experience. Thank you for your kind words and recommendation. We look forward to welcoming you back when you are in Belgrade next time. Kind regards, Boutique Hotel Museum Team
Guest User
Superior Double Or Twin Room With Museum View
Stayed in May 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on May 27, 2023
Amazing location of the hotel, attentive staff, I loved the breakfast. Highly recommend, only one thing they are based on a walking only street so you will need to walk to/from your airport taxi.
Response from Property: Dear valued guest, Thank you for sharing your positive review of your recent stay with us on Ctrip.com!We are thrilled to hear that you enjoyed our hotel's amazing location, attentive staff, and delicious breakfast offerings. Providing exceptional experiences for our guests is always our top priority, and it is rewarding to know that we succeeded in making your stay memorable.We understand that our location on a walking-only street might pose some challenges for guests arriving by taxi. We apologize for any inconvenience this may have caused. However, we are glad to hear that it did not detract from your overall experience with us.Thank you for your recommendation, and we hope to have the pleasure of welcoming you back to our hotel in the near future. If there's anything else we can assist you with, please don not hesitate to contact us.Best regards, Boutique Hotel Museum Team
Guest User
Superior Double or Twin Room
Stayed in Aug 2024
Business travelers
4 review
1.0/5
Posted on Aug 22, 2024
A very rubbish hotel. They said there was no parking lot, but I drove there and found that I had to walk. The key was to check out but I still didn’t agree.
Later, Ctrip refunded my money.
What a rubbish!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We are sorry to hear that there was a misunderstanding regarding the parking situation. However, we would like to clarify that on our Ctrip listing, it is clearly stated that our hotel does not offer parking. As such, we cannot agree with the claim that parking was promised.Furthermore, we kindly note that you did not enter the room during your stay, which makes it difficult to assess the quality of the accommodation itself. We strive to ensure that all our guests have accurate information prior to their arrival and would have been happy to assist with alternative parking solutions nearby.We appreciate your understanding and are always available should you have any further questions or concerns.Kind regards,Museum Hotel Team
Guest User
Superior Double or Twin Room
Stayed in Jul 2024
Family
15 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Although the hotel has to be reached on foot, there is a public parking lot nearby within a 4-5 minute walk. Do not park on the roadside. The front desk of the hotel said that if parking information is not sent in time, the car will be towed away the next day.
Breakfast was exquisite. ,
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your thoughtful review. We are pleased to hear that you found the nearby public parking garage convenient, despite the short walk to our hotel. As we are located in a pedestrian zone, this arrangement helps us maintain a peaceful and safe environment for our guests.We appreciate your understanding regarding the parking policy and the importance of timely communication to avoid any issues with vehicles.It is wonderful to know that you enjoyed our breakfast. Providing a high-quality breakfast experience is something we take great pride in, and we are delighted that it met your expectations.Thank you once again for your feedback. We look forward to welcoming you back and ensuring another pleasant stay.Kind regards, Boutique Hotel Museum Team
Xiayizhanrineiwa
Superior Double or Twin Room
Stayed in Nov 2023
Solo travelers
75 review
4.0/5
Very Good
Posted on Nov 6, 2023
The room was not big. I was originally given two 0.8 beds put together. I said I wanted a large bed. The front desk was very handsome and smartly asked two waiters to bring a large mattress to change the sheets, and a large bed came out. The tip is ready, the waiter is happy, and so am I. Breakfast is included. The hotel is right next to the museum and in the ancient wealthy street of Bay City. It is really convenient for eating, shopping, and sightseeing. There are many hotels around, and there are also Airbnb apartments! You can compare more! Serbia is suitable for white passports and is visa-free, but the prices are not cheap. I have flown to almost 50 countries, so I don’t care much about Serbia. Don’t invest randomly, just be a tourist. I arrived in the UK in three hours by flight. You can participate in the country at home. It’s best to come in a group, as the Serbian language is difficult to understand! Near the Place de la République
Original TextTranslated by Google
6/20
Response from Property: Dear valued guest, Thank you for sharing your detailed experience with us on Ctrip.com!We are delighted to hear that our front desk team could accommodate your request for a larger bed, and we are glad that you were satisfied with the service provided. Ensuring our guests' comfort is our top priority, and we are pleased that we could meet your expectations in this regard.It's wonderful to know that you found our hotel's location convenient for exploring the nearby attractions, dining, and shopping options. Once again, thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Belgrade. If you need any assistance with future bookings or have any further feedback, please don't hesitate to reach out to us.Warm regards,Boutique Hotel Museum Team
Guest User
Superior Suite
Stayed in Mar 2024
Solo travelers
22 review
3.0/5
Posted on Apr 13, 2024
The triangular attic room was replaced by a square ordinary suite, and then they said it was the same.
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you for sharing your experience with us.We apologize for any confusion regarding the room change. Our intention is always to provide accurate information and ensure our guests' satisfaction.We appreciate your feedback and will take steps to improve our communication to prevent similar misunderstandings in the future.If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out to us directly.Kind regards,Boutique Hotel Museum Team
Guest User
Superior Double or Twin Room
Stayed in Jun 2024
Family
41 review
4.0/5
Very Good
Posted on Jun 30, 2024
The room is okay, the environment is very good, just behind the museum
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your positive review! It is great to hear that you enjoyed your stay and appreciated the convenient location and pleasant environment behind the museum. Providing a comfortable and enjoyable experience for all our guests is our priority.Looking forward to welcoming you back in the future!Best regards,Boutique Hotel Museum Team
Anonymous User
Executive Room With Terrace And Museum View
Stayed in Mar 2023
Business travelers
132 review
4.0/5
Very Good
Posted on Jun 2, 2023
The room is very clean and well-equipped. It has everything you need. I just feel that the room is not spacious enough. There are a few choices for breakfast and the dining area is a bit small. The location of the hotel is very good, which is the highlight.
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you for sharing your detailed feedback with us following your recent stay. We are pleased to hear that you found our rooms clean and well-equipped.Regarding your comments about the room space and breakfast options, we would like to inform you that we also offer Superior Suite, which provide more space. We would gladly assist you in booking one of these room categories for your next stay to ensure a more comfortable experience. Additionally, we want to assure you that we offer a wide range of food options to cater to different preferences, and our aim is always to provide a great breakfast experience for our guests.Thank you once again for choosing our hotel. We hope to have the opportunity to welcome you back..Kind regards,Boutique Hotel Museum Team
Guest User
Superior Double or Twin Room
Stayed in Oct 2022
Couples
5 review
4.5/5
Great
Posted on Oct 21, 2022
The location is great! Looks great! But the indoor facilities are fine and exquisite. Fortunately, it is very clean! The service is also very friendly~ Overall, the check-in experience is good 👌👍 It's just that the booking price on the day is a bit expensive
Original TextTranslated by Google
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel's location convenient and that you appreciated the appealing exterior. Your kind words about the cleanliness and friendly service are greatly appreciated by our team.We also appreciate your constructive feedback regarding the interior facilities. Rest assured, we take all guest feedback seriously and will look into ways to enhance our offerings to ensure a more exquisite experience for our guests.Regarding the pricing, we understand your concern and apologize for any inconvenience caused. We constantly review our pricing strategies to offer the best value to our guests, and we will take your feedback into consideration for future adjustments.Once again, thank you for choosing to stay with us and for sharing your thoughts. We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Boutique Hotel Museum Team
Beijixiong100
Superior Double or Twin Room
Stayed in Mar 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Apr 2, 2024
City center Convenient
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you for taking the time to share your feedback! We are thrilled to hear that you found our hotel's location in the city center convenient for your needs. Being centrally located allows our guests easy access to various attractions, dining options, and shopping destinations, enhancing their overall experience in the city.Your satisfaction is our top priority, and we are delighted that our location met your expectations. Should you have any further comments or suggestions on how we can improve, please feel free to share them with us. We value your feedback and strive to continuously enhance our services to provide an even better experience for our guests.We appreciate your support and look forward to welcoming you back for another enjoyable stay in the future!Kind regards, Boutique Hotel Museum Team
Anonymous User
Superior Double or Twin Room
Stayed in Nov 2022
Solo travelers
9 review
5.0/5
Outstanding
Posted on Nov 4, 2022
Very warm, good location, friendly front desk staff, there will be a little brother to help with luggage, the room is soundproof
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our hotel cozy and enjoyed our convenient location. It is wonderful to know that our front desk team left a positive impression with their friendly and helpful attitude. Our bellboy is always on hand to assist with luggage, and we are glad you found this service beneficial.Moreover, we are pleased that you found the soundproofing of our rooms effective, ensuring a peaceful stay for you. Your kind words truly motivate us to continue delivering exceptional service to all our guests.We look forward to welcoming you back for another memorable stay with us in the future!Best regards,Boutique Hotel Museum Team
Guest User
Superior Double or Twin Room
Stayed in Jun 2023
Solo travelers
104 review
4.0/5
Very Good
Posted on Jun 24, 2023
Good location, no parking, good breakfast.
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you for sharing your feedback following your recent stay with us. It is delightful to hear that you enjoyed our hotel's convenient location and delicious breakfast offerings. Our breakfast selection is something we take pride in, and we are thrilled that you found it very good. Additionally, it is pleasing to know that our central location in the heart of the city center met your expectations and contributed to your overall positive experience.Regarding the parking situation, please note that we are situated in the main pedestrian zone in the heart of the city center, where vehicle access is restricted. However, we are happy to provide information about nearby parking options for our guests' convenience.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Kind regards, Boutique Hotel Museum Team
DizhujiadedaMiss
Superior Double or Twin Room
Stayed in Oct 2024
Travel with friends
95 review
4.5/5
Great
Posted on Oct 19, 2024
We booked a hotel here for the entire trip. It was a pleasant trip and the hotel was very unique. We traveled all the way through the three countries of Bosnia and Herzegovina. We had to take a detour due to landslides caused by heavy rain, but the scenery along the way was like a movie!
Original TextTranslated by Google
Response from Property: Dear Miss Dizhujiadeda, Thank you so much for your wonderful and detailed review! We are thrilled to hear that you enjoyed your stay with us and chose our hotel as part of your journey through the region. It brings us great joy to know that you appreciated the unique charm and character of our hotel, as this is what makes us special to each of our guests. Your review inspires us to continue delivering exceptional hospitality, and your experience serves as a reminder of how important every moment is in making our guests’ stays special. We sincerely hope your next visit will be even more enjoyable, and we look forward to the opportunity of welcoming you again! Once again, thank you for your trust and recommendations. We send our warmest regards and wish you many more safe and unforgettable travels! Best regards, Boutique Hotel Museum Team