Balmoral Hotel, Belfast

The staff is friendly, helpful, and professional, creating a welcoming atmosphere. Guests praise the spotless cleanliness of the superior and executive rooms, ensuring a perfect experience.

The Balmoral is a firm favourite for me and my family. This occasion was a function that I attended with my friend. The staff can’t do enough to make every visit special, especially on this occasion when we were staying overnight. From the warm welcome at reception from Sophie when we arrived to our beautiful meal in the evening, we had the most relaxed, comfortable and welcoming stay. There was a beautiful dessert board awaiting us in our room, such a thoughtful and kind gesture, it tasted sublime too. Our room was lovely , spotlessly clean and the beds are so comfortable ~ that is a big thing for me because I find it difficult to sleep unless in my own bed. The shower is really good too. Fresh, soft towels and plenty of them. We had a beautiful breakfast the next morning, a good variety of cooked food and cereals, fruit, fresh juices and tea and coffee as well as some continental breakfast items. As we were about to make a move a staff member insisted on refilling my Stanley cup with fresh water and ice, very much appreciated. We were warmly greeted by the lovely Sophie the following morning and we told her how much we appreciated the thoughtful touches and the kind staff right through the hotel. The Balmoral Hotel is definitely a home from home and I would recommend it to anyone without hesitation. Thank you for your hospitality 😊 we will be back soon.

VERY helpful staff, especially Sophie on reception. Good service in the breakfast room and in the restaurant, great food! Room very neat and comfortable, good room service