Premier Inn Belfast Titanic Quarter

Very impolite, no greetings from staffs, even when I said morning staff did not reply. Also, very unfriendly and no smile at all, and I often here them gossiping about guests. Also signage says to contact front desk to change bed sheets however was informed that I will need to wait 5 days. Restuarant was closed down.

Location is good. The room was spacious. Would prefer a harder bed. There’s a mall beside the hotel hence there are some food options.

First of all all Premier Inns are somewhat the same but this Premier inn exceeded my expectations. I Stayed as a family o four for two nights and staff couldn't do enough to help 'especially RUTH ' I left my glasses in my car in Manchester so needed to buy some urgently, ruth not only pointed me in the right direction but also offered to drive me into the city center after her shift finished! I didn't take up the offer as really enjoyed the walk . Room was great , food and drink was also great and the hotel was in easy walking distance for the titanic experience. Thank you

Stayed at premier inn titanic quarter for the snow patrol concert. Although the place was busy we got space in the restaurant for dinner and food was fantastic. Rooms are very clean and we loved the purple lights in the rooms. Can’t wait for our next stay

I heard so many good reviews on this hotel but sadly not the experience we want to remember. Upon arriving welcome was good , room very nice but bed surprising quite hard unlike other premier inn stays. There was a fault with the air con system and my wife’s hairdryer was cutting out . The morning after I reported this and only to be advised that there was no breakfast available due to kitchen issue. At the time they could not give an answer when this would be up and running and whether this would be the same that evening and day after. I requested a refund on all breakfast fees, only to be arrogantly questioned as to why I should have a refund as they were offering a continental breakfast. I abruptly mentioned that I WANT A HOT MEAL ! Reluctantly a refund was offered. I questioned about my air con and hair dryer, I was advised that no one on site to repair or look at and no other rooms available as fully booked , This was a special romantic break away with my new wife but your staff have ruined that experience 😡