Ela Excellence Resort Belek

Yes there was a conference, yes it was dominated by travel agents and suppliers, did this impact my holiday? NO!! Hotel staff were great, food was amazing and there was something for everyone! Even nuggets for the typical Brit who doesn’t like trying new food. Tho hotel was very clean and well maintained, the staff were lovely and always on hand if needed. The grounds of the hotel were beautiful and had amazing pools. Lovely restaurant down by the beach which was part of the all inclusive so bonus there. Rooms were tidy, cleaned daily and spacious. I’m not sure what these bad reviews are about but take no notice!

Excellent hotel, the service provided to us was really nice , the staff is very welcoming and will take care of your needs. The hotel has every facility that you would need for your holiday, spa, indoor out door heated pools, and the 24 hour restaurant are a highlight. They also have Ela Assistant service and a whtsapp service which is available till 12.00 am at night which i found very helpful. We had Sena as our EA assistant who was there to help us with everything we needed, or any assistance we required.

A real surprise, and a great one, too. This was my first time visiting Turkey, so I wasn't sure what to expect. I'd done no prior research into the resort, as this was a large family holiday, I thought I'd just see how it went. But, from the minute I stepped into the Ela Excellence Resort, me and my family were treated like royalty. Immediately greeted with refreshments, and a range of fine local Desserts. We were then put into a WhatsApp group, which was amazing. I must thank Seljan Araz,and Orun, who were quite literally like PAs. I felt bad, as I've never been treated so much like royalty before, so a huge thank you to these two. Food was decent, and for a family it's ideal. My favourite was the lunch at La Galato, which became a staple daily visit. Overall, highly recommended.

Great time we recommend it to everyone beautiful resort, great service, absolutely delicious food. ideal resort for families with children. we will definitely come back here In addition to the beautiful resort, there is a wonderfully prepared beach the entire staff is always willing to help and smiling.

The assistant service was honestly the biggest highlight. Nasrin and Merve were super helpful and went above and beyond to help us with any query and wish we had. Other then that - food great, hotel really pretty, pool and outdoor amenities great - the only down side for us was lack of energy and willingness in the staff responsible for the activities - they should be a little bit more encouraging and motivated.

I'm currently a guest at the Ela Excellence and such is my confidence in the Ela Excellence Hotel that I am writing this review early knowing that only a catastrophe would affect this review. ROOM We're staying in room 2417 on the 4th floor, which is an upgraded room with a Jacuzzi Bath. The room is spacious, modern and well stocked with a mini-bar/fridge, drinks and snack facility. The housekeeping is prompt, thorough and we're very comfortable. FACILITIES So far we've used the gym, spa/wellness area and outdoor pools and beach. The gym is a split of cardio room & resistance - you won't struggle to get your desired workout. The wellness area has all the amenities you'd expect or a luxury resort. For the beach and pool areas, It's not a scramble to secure a lounger or chair. You'll always find a place to get comfortable, relax and enjoy any of the stunning facilities they offer. We haven't come with children but we've observed plenty of child friendly facilities like the waterpark, cinema, play areas etc. Rest assured whatever type of holiday you want at Ela Excellence, you'll have all the facilities provided and in excellent condition. DINING In a word - wow. I have a prejudice against buffet dining because I often find the priority is on quantity over quality and that you cannot have both. I was wrong. The buffet area at breakfast, lunch & dinner in the Hayat is excellent. We're trying to eat a more balanced, healthy and fresh food diet and this place caters for it in abundance. We've also tried the Pattisiere, Coffee Stand, Fruit etc and we're booked into the 'La Sofa' authentic Turkish Restaurant tonight and I'm fairly optimistic that if the A La Carte dining is even half as good as the Buffet then we're in for another remarkable, culinary experience. SERVICE All of the staff are attentitive, professional and super friendly. The speed of service is incredibly quick too, I'd estimate within 5 minutes of sitting in a dinner/bar area you'll be asked for your drinks order. Upon check in we were introduced to a Personal Assistant who created a WhatsApp chat with Araz & Sebnam where we've had requests handled with staggering efficiency. We asked for a couple of small, individual milks to make a hot drink and within 10 minutes a full carton of milk was delivered to our room. My Wife had a Massage in the Wellness Area and thoroughly enjoyed the treatment. In summary - this is an excellent hotel that prides itself on delivering excellent quality with excellent service. The overall guest experience is almost flawless whether it's asking for a favour from staff of having refreshments within arms reach. The whole grounds seem to have been purposely designed with an excellent guest experience in mind. A sincere 'thank you' to all the staff & management at Ela Excellence, I hope the next 4 days are just as enjoyable.