Papillon Zeugma Relaxury

This was my fourth time staying at the wonderful Papillon Zeugma Relaxury, and once again, it exceeded expectations – even under exceptionally challenging circumstances. Due to the conflict situation in the Middle East, all charter flights were canceled shortly before our trip, creating a very stressful situation. However, the hotel team truly stepped up. They were highly responsive, supportive, and offered several convenient alternatives to help us navigate the situation. I eventually found a flight that arrived one day earlier than planned, and to my pleasant surprise, the hotel was gracious enough to offer a discount for the additional night. As always, I stayed in the Luxury Pool Suite on the ground floor, my preferred room every time. It’s spacious, impeccably clean, and looks exactly like the photos – something I’ve always appreciated. The check-in and check-out process was quick and smooth, which is so important after a long day of travel. Throughout our stay, the staff were consistently friendly and helpful. Guest Relations went above and beyond to accommodate our needs, and the Reservations Team ensured everything was handled with great care and attention. The food variety at the resort is truly outstanding, catering to all tastes and preferences. But what stood out even more was the staff’s attentiveness when something wasn’t readily available on the buffet. On one occasion, I wanted black grapes, and they immediately brought me a generous plate. Another time, I was simply craving butter and jam, and again, they went out of their way to get it for me. These thoughtful gestures really reflect the level of care and hospitality this hotel offers. One special highlight of this visit was receiving a special invitation for returning guests. The hotel hosted a lovely cocktail party, where we were welcomed warmly, received small appreciation gifts, and had the opportunity to speak with team members who genuinely wanted to hear about our experience and feedback. It was a personal and heartwarming touch that made us feel truly valued. If I had one small suggestion, it would be for the à la carte restaurants to stay open a bit later, as they currently open at 18:30 and close by 21:00 or 21:30. A slightly extended schedule would be more convenient for those who enjoy dining later in the evening. Despite the initial travel challenges, this vacation turned out to be just as relaxing and memorable as my previous stays – perhaps even more so, thanks to the thoughtful care and exceptional service shown by the Papillon Zeugma team. I’m already looking forward to my fifth visit!

very high quality service, helpful, kind and accommodating staff, professional hotel management, food and service at the best level

This is 1 of the best hotels we have visited in Belek, it was so good we’re planning our 3rd trip! Spacious rooms, comfortable beds, great food & drink. Food is great and there’s something for everyone with premium drinks always available. They have the best amphitheater around, a good water park & great entertainment. I have to give a special shout out to Teena in the entertainment team who taught us how to play bocce and shoot a bow and arrow! Kadir in the beach bar & Murat in the 24 hour bar, all 3 looked after us, entertained us, we’ve had fun and laughter and made friends forever ❤️ don’t forget to ask Kadir for a Bahamamama, they’re so good! We’ll see you again in October!

It was wonderful! The service was amazing – from the very beginning we felt truly welcomed and well taken care of. The drinks and food were delicious – everything was fresh, beautifully presented, and prepared with great attention to detail. The evening attractions were also fantastic – engaging and enjoyable for both children and adults. They perfectly complemented the overall experience. We highly recommend this place and would love to come back!

We had the best experience at Papilon Zeugma. No doubt, we got a total of 5-star experience. From check-in to check-out, the service was perfect. The team truly goes above and beyond (excellent service, great food, perfect management, beautiful interior design). Loved everything about this hotel. The attention to detail was impeccable. We would 100% recommend this hotel! Thank you so much for making our holidays memorable.

We had an absolutely fantastic vacation at Papillon Zeugma Relaxury, and honestly – it was one of the best all-inclusive trips we've ever been on. From the very beginning, everything made a great impression. The staff were extremely friendly, always smiling, and ready to help. You could really tell they cared about making guests feel welcome and satisfied. The food was excellent. Something new every day, with a huge variety to choose from – local dishes, international cuisine, fresh fruit, tasty desserts, and snacks. It’s definitely worth booking dinners at the à la carte restaurants. There were plenty of activities too – from morning to evening there was always something going on. Sports classes, games, fun throughout the day, and in the evening there were shows, concerts, and performances – all really high quality. After all that, you could still go dancing or just enjoy live music. All in all, this hotel truly delivers. Great food, loads of activities, amazing service, and quality drinks. A perfect place for a vacation if you want to relax and have a really good time.