Papillon Ayscha Resort & Spa

Luxury with details ❤️🌹 It was the best holiday I had, excellent management and polite staff and excellent service in high security. It is definitely recommended for family and friendly travel. I will choose this place again for a holiday.

Never understood why people would go back to the same hotel until now. This hotel was beyond brilliant. Heated pools throughout, the comfiest beds, and the food was unreal. Best we’ve ever had in any hotel we’ve ever stayed at. I will miss my salted caramel iced latte, they were so good…. Every night there was something different. The entertainment was great too, the Michael Jackson tribute night was first class. Quick and easy to get to from the airport, 5 mins in a taxi to the market. It was ideal, and a great family holiday destination.

Awesome travel with extraordinary experience! You cannot expect something like that. Hotel staff are helpful, friendly and so experience. The reception desk were fluent in Russian too. It's one of best choice for families specially with kids. plenty of restaurant are there too that you may want to try some, but you'd better try the main restaurant (right at lobby) at lease one time. Almost every food for every taste were there. The chefs check the foods every period of time to make sure all the things go well. The swimming pools are also included some water sport too. Also luggage room was very helpful. You may also want to try SPA Service with high quality service and reasonable price. Overall you can expect all-in-one hotel for services. There are many to tell about the facilities but I'd rather to talk more about Papillon philosophy that I found. The hotel pay much attention to their customers, even here I'm sure that some staff is responsible for check the guests review and improve it. The hotel not only pay attention to human but also animal, and even Trees. If you look at the entrance gate of the hotel. you can see two trees right inside the ceiling that were not cut down for this reason. also you can see the cats outside area in hotel. That impressed me too. All the staff try hard to make sure that guests enjoy their stay. I think Customer Satisfaction also be as a key role from the hotel management point of view. Also I'd like to mention couple of minor points about hotel (only for hotel itself), that I think might be useful to pay more attention due to the last experience (but there didn't affect my score point here at all). Here these are: - There is some toilet at the lobby with reverse tap of water. Generally clockwise is for close and anti-clockwise is for open. but you might be surprised with plenty of water! - The Wi-Fi hotel is good but it needed your email address for registration fist. Also reception form at check-in included some privilege of using your provided information too and you haven't other option except signing it. I think it is not common and it'd better to prepare other option for the guest. Also near the coast Wi-Fi connection show strong signal but actually not work. I think it may also can be check. - I couldn't find any ventilation for bathroom (toilet) in the room. I also tried almost all of room keys but it seems those were not related to this (at least and if it had). - The shopping stores was so small but it seems it could be more extended. - Taxis in front of hotel are almost ready but using them may not be a good idea. I'm pretty sure you can take from outside with more reasonable price, even with better service. Best Wishes & Thanks for attention.

Amazing hotel with so many great activities. Great staff and very child oriented. The main restaurant caters for all and the food is always delicious. Rooms are spacious and comfortable, always kept clean. The only downside we encountered was the majority of the clientele were Russian, always pushing in and quite rude, the language barrier made it hard for the children to play with others, however we had a great week and would definitely return.

An excellent choice for an annual family vacation. Went with our 2 teenage daughter and all us relished every minute. This is a superb resort which ticks all the boxes: - Spacious and luxurious rooms - 5 star facilities - Luxurious private beach - Huge and clean outdoor and indoor swimming pools - Spa with sauna and steam - All inclusive with huge variety of world cuisine and huge array of cocktails and Alcoholic beverages - Snack bar at the beach - 24 hour admiral bar with food options - Wide array of day time, evening and night entertainment, sports and parties - 4 Al carte fine dining restaurants Most importantly very friendly staff who does everything to get to know you and make you feel special. Special Callout to the manager Makbule who is super helpful and goes out of the way for customer satisfaction.

We visited in April as a family of four and had a lovely time. It is a small hotel with everything you need, plus point was the heated pools. We stayed in the villa which was lovely and worth it but the pools around the villas are not heated. The restaurant for the villa guests only was lovely. The main restaurant had a good variety of food with the outdoor cooking stations too then you have the beach restaurant too for lunch. The coffee house serves beautiful coffee. Shows were good in the evening for the guests and the kids club was brilliant. The staff there was lovely with the kids. Big shout out to the guest relations manager Makbule who really took care of us from the minute I booked I contacted the hotel and she was just so helpful. Lovely stay and we will be back.

It's going to be our 4th visit to Papillon Aysha. Everything is fine, the territory is green, clean and compact, the food is excellent, the kids animation is our love. But every year I'm struggling against smokers in the non-smoking areas, especially on the beach. I'm so tired of that, I can't stand the smoke. Could the administration help to solve the problem this season?

Papillon Ayscha Hotel is the most magical place ever! 2 weeks my husband and I lived in a fairy tale! Super helpful and friendly staff! Our room was nice and comfortable with a lot of storage! Fa**a the cleaning lady looked after us perfectly! Food was amazing! Delicious and varied everywhere at anytime! In the main restaurant we were truly welcomed by everyone but especially by smiley Demet ! We loved to have our food in her working area and we knew we will be served like royalty! Our favourite place ever was Martini Bar . Such a sophisticated place with such good music and relaxing a**osphere! We adore it! The manager there was absolutely professional with super customer service skills! He really made us feel very special! The best part of our stay was Animation team! Fabulous!Mustafa was really good, Fatih was incredible but very special thanks to Alena! She was brilliant and went extra mile to make sure we felt comfortable and enjoyed our holiday! The games and activities throughout the day were so exciting and such a fun you can not imagine! This is where we made great friends with other guests and we even started to plan our return trip to Papillon Ayscha next summer! Huge thanks to everyone for the wonderful memories and I look forward for seeing you again!

My family and I have just returned home following a week long stay at Papillon Ayscha. This was our first time visiting Turkey and we certainly weren’t disappointed. We had originally booked to stay in Papillon Belvil but were moved to Ayscha as the opening date for Belvil was delayed. Overall, we had a wonderful time. But, as with any holiday, there were pros and cons. As we visited in March, many of the hotels facilities had not yet reopened. That said, what was available was very good and was mostly adequate for the number of guests. Pros: - The hotel is very clean and well maintained. The garden areas are lovely and, despite the site being fairly compact, there are lots of different areas that guests can use to enjoy the sun or shade. - Heated main pool, indoor pool and slide pools. These are certainly not warm but are much warmer than the usual icy cold water at this time of year. - The vast majority of staff were very friendly and tried their best to speak to us in English. The lifeguards, looking after the slides, as well as some of the staff in the Martini Bar were particularly friendly and made us feel very welcome. - The Martini Bar is beautiful and we thoroughly enjoyed pre and post diner drinks there each evening. - The vibe in the hotel is very relaxed, making for a peaceful and enjoyable holiday. - Rooms cleaned daily, to a good standard. - Good selection and variety of food in the buffet restaurant. We are in both the Turkish and Asian A la Carte restaurants and enjoyed the food and intimacy of these very much. - Some entertainment but nothing overbearing, which we were very glad of. - As we were moved from Belvil, the hotel upgraded us to an interconnecting family room which was big and spacious and had a very large balcony. - Our son is Autistic and we requested a room in a quieter part of the hotel. This request was granted and the room was located in the perfect spot - a bit further away from the pool and entertainment but still very close to reception and the restaurants. Cons: - The biggest con is absolutely no fault of the hotels but it was a real problem for us. Some of the guests staying in the hotel were incredibly rude! They would routinely push ahead of people in the restaurant and at the bars and would bark orders at the staff. - The buffet restaurant can get very busy at times which can make it very canteen like. The staff are so busy trying to clear and reset tables that it can be very hard to get a drink. On more than one accession, I was unable to get a table at breakfast time and ended up just taking food to the room. Surely, there must be a more orderly way of organising the restaurant during busy times so that it feels less chaotic. - Bar staff (particularly the pool bar) did seem to serve whoever pushed their way in front of them, rather than encouraging guests to take turns. As a female, I also noticed that males were usually served first. In summary, despite a few minor annoyances, we all t