Xanadu Resort - High Class All Inclusive

The hotel is old, rooms, toilets in the public areas especially. If you come to the pool bar you can wait forever for the service - no one will attend, they will turn around from you while walking past you. I don’t know why is it called “high class all inclusive “… as there were no fresh juice, Red Bull casted 3 eur, they did virgin mojito cocktail with mint leaves already brown color. Animation is average during the day, better in the evening. Not enough Sun beds - you need to hunt for it. Towels close at 6 pm when a lot of kids are still in the pool and need a towel; and no lifeguard. Territory with the swimming pool is beautiful.

Hotel is nice. Some of waiters behaviour is not good. However there was good staffs. Thank you for your great service Unal Koc (Head of waiter) and Ayse hanim (from the housekeeping).

This is a beautiful location with the most wonderful staff. Me and my family thoroughly enjoyed our stay and can’t wait to return next year. Things I thought the hotel excelled in: - Staff are really professional and friendly, and great with children - Food was really varied and we always found something tasty and enjoyable - All highchairs were cleaned and replaced with fresh bibs, hand wipe, placemat and napkin which was really helpful - Drinks were really tasty, from iced lattes to cocktails - We enjoyed a meal at the Turkish a la carte which had only just opened up which was brilliant. Our waiter was really attentive - We had a storm during our stay and immediately after the groundskeepers were clearing up the debris. It was great to see how much care was taken to keep the gardens looking stunning and the pools clean - In the main dinner hall the hand made items were delicious, I enjoyed eggs Benedict for breakfast almost every day and some yummy desserts Things that need improvements: - This is me being picky, however, the Mojitos are made with lemons, it would great if limes were used for a more authentic taste! - Not a major issue but there aren’t really any components of an English breakfast. Even if it was vegetarian items like beans, hash browns, mushrooms, etc. It would have made it a bit easier to feed my little one as we found we were giving eggs everyday which was a bit repetitive. - The music playing by the pool (next to Xanadu bar) was explicit and not radio edited. This was a bit disappointing as it was mainly children playing in this pool. I understand the Fancyland pools are available for children, however there is limited seating and the Xanadu pool is suited for all the family as the water is shallow for paddling. -It would be great if it was displayed which A La Carte restaurants were open on the customer service desk. Some a la carte restaurants opened during our stay (which were closed upon arrival), I only knew they were open for reservations when enquiring. Overall none of these above points would deter me from returning, however it would be great to see some of the feedback considered. ☺️

Lovely hotel we had Brilliant time!! Staff very social and helpful, kept us entertained throughout our holiday always! Specially Erdem very lovely!

Had a brilliant experience was a lovely holiday, Erdem was great amazing host and entertainer good style and very good overall experience!

Aile olarak misafiriniz olduğumuz otelinizi çok beğendik personel güleryüzlü hizmet kalitesi yüksek konsept güzel servis personeli çok kaliteli özellikle restoranda ahmet gevye isimli personeliniz çok disiplinli ve çok profesyonel kendisine özellikle teşekkür ediyorum çok ilgi alakalı.

I took 6 Yoga classes with Olga, she is such a great teacher (i do a lot of yoga and know a lot of different yoga styles, and she is really good) and also a very nice person. I have learned a lot wit her. I will defenetly miss her daily class. I also took a como-massage with Rani, it was one of the best massage i have had. The Hotel is nice. The bungalows are oke, actually i expected a bit more for a five star. The beds are very hard. The blankeds not so comfortable. And it smelled a bit mouldy. And it was the whole day veeery loud with music even in the evening so loud that you could not really speak with each other. For children defenetly to loud The food was good but not great. To less healthy food. Even for children.