Ethno Belek

Awfully bad! Never recommend it to anyone! Never had such bad experience! The hotel is the most disappointing and disgusting place I’ve ever been to. The management of the hotel is absolutely incompetent. Never come back! This place is not a premium hotel!

This beautiful new hotel, recommended to us by ETS Tours, has amazing food, beautiful ambiance, great amenities and very caring and professional staff. We were checked in by Sinem upon arrival and Bilge and Batuhan, our assistants, took care of us really well throughout our 6 night stay. We would especially like to thank Selcan at the Tea Lounge, Gül and Efe at the Pier Bar (iskele), Fatma and Yağmur at the Main Restaurant, Mizgin and Melek at the Gaia (Greek Restaurant) during lunchtime and Seyidhan at the Beach Bar. Hatice was a great housekeeper and kept our room 1454 spotless. The food was one of the best in terms of quality, taste and variety. We have been going to all inclusive resorts around Antalya annually over 15 years and our time at Ethno Belek was one of our best vacations.

I have stayed for 6 days in this hotel and I generally liked it but there are some important things missing like football field as we were literally playing at an empty grass area between 2 restaurant. The rooms are not bad and I really liked the staff at kids club especially Bora who is very friendly. I might consider to come back next year if they make a football field.

Everything was perfect: from room, to staff, food, pools & beach. Ethno is a brand new and luxurious establishment. Asiyeh and Imane go beyond themselves to make your stay as comfortable as they can. This is definetly my first choice for a stay in Belek!

Don't be fooled by how beautiful and clean the hotel is. It is all of those things. We did have a lovely holiday but it didn't live up to expectations. Unfortunately, the service isn't as great as it looks. We had a family 2 bedroom corner suite with many problems. I immediately asked to change rooms but they said they'd try to fix the problems. The problems didn't get fixed after 2 tries, so we were offered a new room 2 days later, but we only had a day left by then and that room was downgraded views and I wasn't sure there wasnt problems with that too, with 2 small kids we decided it wasn't worth moving anymore. (Usually with problems in a room that isn't your fault you would be profusely apologised to and offered an upgraded or same room) we were also warned if we don't move then they will be making noise to fix the problem. I asked if they could wait a day until we leave and they said no. One of our showers were flooding the bathroom and so was unuseable, the drains smelt really bad which spread into the bedroom which meant we all had to share a bathroom when we had paid for a 2 bathroom suite, the bedside sockets didn't work -which one side did get fixed. Cleaning staff left our room door open all day. Our door got jammed one night and we had to leave the door open all night, even our bedroom doors physical lock didn't work. As a group of women and children this felt very unsafe. An apology was only given when I said "you haven't even apologised". The balcony glass was shattered so I couldn't let the children on that balcony. There's no soundproofing in the rooms, there was thumping music until 1am every night. My sister had loud noise disturbances in her room nextdoor at 2.45am. The staff don't have great English, it's catered more for the russian customers. All the pools are cold, including even the heated indoor pool so don't believe the heated pools advertised. You get a WhatsApp assistant that doesn't really help, instead says ring this number, go to reception or I'll pass your concerns to the manager. There were 12 of us and yet there was no extra help. If the assistant is off, there is no replacement cover. We didn't get told that a la carte had to be booked 24 hours in advance so we never ate at any other restaurants. I wrote a review on the last day and as soon as they saw this they gave us a free lunch in a villa restaurant, the service there was impeccable, but unfortunately it took that to get any real recognition. We prepayed thought the hotel and no other compensation was offered. While leaving we had pre-booked our transfer throught hotel, the taxi didn't come and when we tried to find out he had forgotten and the hotel refused to take responsibility. He came 30minutes later. Kids club the children really enjoyed-Saifullah is the best! But make sure you find staff that speak English, if you are leaving them there, and ask them to look after your children. The facilities are great but there wasn't back to back activiti

We recently stayed at Ethno Hotel with our family and had a wonderful experience. We loved the design and found the service exceptional. The restaurants were amazing, especially the Italian restaurant, Soddis. The kids club was fantastic, with great animators who made it enjoyable for our child—and even our one-year-old had a nice time playing there. We definitely hope to return to this hotel next year. Thank you for making our stay so memorable!