Rixos Park Belek - the Land of Legends Access

The property provides excellent amenities such as a beautiful pool and varied dining options. Guests appreciate the spacious, comfortable rooms and friendly, efficient staff. Its convenient location allows easy exploration.

This hotel might carry the Rixos name, but it’s far from what you’d expect from the brand. We’ve stayed in other Rixos properties and trusted their reputation, but this was a complete letdown. Here’s how it went: 1. Check-In: We arrived as a family of five (two kids) with two rooms booked. Initially, we were told the rooms weren’t ready yet, which we were okay with—it happens. But even at 2 PM, the official check-in time, there were no rooms ready. By 3 PM, with two overtired kids practically falling asleep in the lobby, we were told to wait even longer. I had to insist (loudly!) before a manager finally got us one room at 3:30 PM so the kids could rest. The second room? It was handed over at 4:30 PM—two and a half hours late. The worst part? The reception staff didn’t seem to care. They ignored us, avoided eye contact, and acted like we were the problem for asking when our rooms would be ready. 2. Rooms: The rooms themselves? Tired. Clean, yes—but a long way from the usual Rixos standard. Our rooms were at the very end of the building, which meant a 7-minute walk (in an unheated corridor - whyyyyy) to the restaurant. This might not sound like a big deal, but when it’s winter, freezing cold, and you’ve got kids in tow, it’s miserable. Unsurprisingly, the kids ended up sick. 3. Pools & Spa: Let’s talk about the “heated” outdoor pool. Heated? Barely. The water was 27°C, which might sound okay, but in winter, it’s not enough to feel comfortable. The indoor pool was warmer but inconveniently located across the street from the main building. When it’s raining nonstop (as it was during our stay), you have to run through the downpour to get there, slipping on the dangerously smooth tiles along the way. I saw two people slipped and hurt themselves. I trust there are many more… Inside, the spa wasn’t much better. The hammam wasn’t warm enough to be enjoyable, and the constant towel policing was ridiculous. You’re required to keep track of towel cards, or else. Honestly, it felt more like a budget gym than a 5-star hotel. 4. Food: The food was decent but got boring quickly. The options were limited, and by the third day, we were over it. That said, the Uzbek corner was a nice touch, and the waitstaff were lovely —they were the saving grace of our dining experience (love them all!). What wasn’t so nice? The dining area was freezing cold (are heating systems not a thing here?) and filled with smoke from the kitchen. We spent every meal smelling like we’d just worked the grill ourselves. 5. Entertainment: The kids’ club? Amazing. The staff were great, the activities were fun, and the evening kids’ shows were actually impressive. One night, there was an acrobat who put on a genuinely professional performance. Honestly, the kids’ entertainment was better than the adults’. Speaking of adult entertainment… well, there wasn’t much. A guitarist or band would play for an hour or so in the evening, but the quality was average at best. Worse, the stage w