torij89
July 16, 2023
Unfortunately I couldn’t give zero, so was forced to give 1 star. Where to start- Rooms- tired and dated, filthy carpet floors, drains in bathrooms leaked each time you showered, cleaners left scum marks everywhere, towels stained and bedding poorly kept. Amenities- only 1 shampoo and 1 shower gel. No dental care, sewing kit etc as normally expected. Kettle and basic coffee/tea provided but no spoons or stirrers. Slippers were as If you were walking in paper Staff- not the most friendly and hard to come by. Pool service- wow, there was one member of staff for about 60 demanding guests and the poor chap, Antonie, was doing his best. Order still came wrong and after 40 min. No pleasantries, very few smiles. A donkey is normally kept offsite in squalid conditions with some chickens…I did see her handler Ali take inappropriate care of her whilst she was brought on the grounds for donkey rides. There’s also canaries and an African grey kept in the breakfast area in tiny cages. Spa- looks lovely but staff not friendly - in fact rude- and refused access to look around as I wasn’t wearing a dressing gown. Building itself very dated, cracks, broken things everywhere you look. Will certainly be doing my best to deter people from coming here and myself and family will certainly never come again. Pros- food was good and view is nice.