National Jade Hotel Reviews

I had intended to give this hotel a 5-star rating, until I was disturbed by an amusing incident. After checking out of the hotel and experiencing no issues, the next day I received numerous emails regarding the hotel's complaint that my friend's room had extensive wall drawings causing damage and impacting room sales. They requested that I contact the hotel directly to resolve the matter. Subsequently, a Trip.com customer service representative called me, and it sounded like the hotel was demanding compensation from me?! The issue is that my friend did not draw or do anything to the hotel room. The wall drawings were already there, seemingly made by children, possibly from previous guests, and went unnoticed. Until we stayed and were unfairly blamed! To resolve the matter, my friend had to communicate via WeChat with the hotel and received confirmation that it wasn't our doing. As for me, I called the hotel but couldn't reach the manager, and despite waiting for a callback, no one contacted me. I am very disappointed with the hotel's handling of the situation. Instead of thorough investigation, they blamed us, and I was truly bothered and stressed even after leaving the hotel. As of now, I still haven't received an apology.

I love this hotel! I was here over a year ago and they remembered me! They remembered that I'm a vegetarian and made sure my favorite vegetarian dish was in both restaurants. They have me a room with the exact view I was hoping for. Everything was perfect!

You can see the bird nest from some of the rooms, which are nice. It is very near from the Olympic park. The wifi does not work for foreigners. The service provided some help but it is not very convenient.

Pretty clean and check in process was convenient.

Perfect location if you are attending anything at the Birds Nest, you can walk there in less than 5 minutes from the hotel. Staff very friendly and the room was a good size and clean upon arrival. If i go to another concert at the Birds Nest i will definitely stay here.

Good localization, all good

Thanks

The room is clean and tidy, with a reasonable layout. Although it is on the street, it is not noisy at all. It is very close to the Bird's Nest, just across the street. It is a good choice when watching events or listening to concerts! The Yanlanlou restaurant on the first floor is halal, with authentic Lanzhou flavor, delicious!

The hotel booked for the concert was indeed very close, and the rehearsal sounds could be heard clearly. The room is quite big and comfortable. Fortunately, it was autumn, otherwise the air conditioning in the room was really not enough, so I had to open the window, and it was very cool. After all, it was only 11 or 12 degrees at night. One thing that is strange is that there is no handrail (handle) or hook in the room, bathroom, or shower room. When taking a shower, there is no place to put clothes while changing. The non-slip mat in the shower room is an acupressure pad, which is too sharp to put your feet on. There is no handrail (handle) in the bathroom. If you are not careful, you will definitely fall over. The front desk clerk had no expression, no smile, no black face, that's all. What's also strange is that there are always one or two men wandering in the lobby, and they will look at you a few times when you come in and out. I don't know why. Apart from being close to the bird's nest, I can't think of any other advantages.

Apart from being close to the Bird's Nest, there is really nothing good to say about it. With such hardware, they dare to double the price on concert days. The carpet is dirty, visible to the naked eye, and the waiter has not vacuumed it. It is estimated that it has not been thoroughly cleaned for many years. I booked a business room (which is actually basically the same as the standard room in terms of area, facilities and decoration. I don't understand why it is 200+ more expensive than the standard room). The room price is more than 700 without breakfast. The bathtub handrail is damaged, which makes it easy for the elderly to fall. The anti-slip mat, shower curtain, tiles, and wash basin have obvious black stains (old black stains). There is no socket at the bedside of the room. You have to go to the door to find the switch of the exercise lamp. The bedside lamp barely has two remote plugs. What era is this decoration?

Very close to the Bird's Nest, just a few minutes' walk away. This time I booked to watch Deng Ziqi's concert! As the first female singer to perform at the Bird's Nest for four consecutive times, it's really amazing! !

Came to see Deng Ziqi's concert. It's very close to the Bird's Nest, just across the street. Coincidentally, my entrance is at J, and the hotel is facing J entrance, so it took about 10 minutes to find a seat. The room is not big, and I asked to be away from the elevator. The hotel arranged it and upgraded it. You can see the Bird's Nest from the window. If there are any shortcomings, the bathroom is a little small, the water for shower is a little small, and it is very far to walk from the subway entrance, more than 20 minutes. Overall, I am satisfied and will choose to stay here next time I watch a concert

It's very good, right next to the Bird's Nest, less than 1km away from the Olympic Park, and it's very comfortable to walk there... I will stay here next time, but the price is a bit high

Facilities: Very old, the shower in the toilet is leaking, the toilet is not easy to use, and someone was asked to repair it on site. Shouldn't these be repaired before moving in? Do guests have to report it to be repaired? Hygiene: Very poor, the bedside table is covered with dust, I made the bed sheet and lay on the bed for a while, and my whole body was itchy. I couldn't live there and left in the early morning. There are many small flying insects in the room. There are also in the lights. The hotel of less than 500 yuan is so bad everywhere😢 Environment: It is close to the Bird's Nest and the National Stadium, which is the only advantage, but the accommodation environment is too bad. At more than 1 o'clock in the morning, the lights began to flicker innocently, accompanied by the sound of the door or something. It seems like something is going on. Service: Almost equivalent to nothing, the attitude of the front desk is ordinary, and the problem of the house is solved as soon as it is reported, but it must be solved. The shower is always leaking and not closed tightly. If there is a problem, I don't know if it will be solved before others move in. The accommodation experience is really bad. I booked it in a hurry, and I couldn't cancel it even though I wanted to. No wonder who would want to stay here if the cancellation is so bad. As soon as there is a problem, they said that you can stay in a boutique room on a high floor, which is newly renovated. . Then your house is more than 490, and you can stay in a hotel with good facilities and cleaner facilities in the city center for more than 400. . It doesn't matter if it's old, it's okay to be clean, and it's okay if the facilities are good, but it's not clean and it doesn't work well.