M45264****
December 18, 2023
There are some shortcomings in this B&B stay. First of all, there are some problems with the service, such as the location information provided is incorrect, the room heating is not prepared in advance, and the heating time is long. In addition, parking has become difficult due to snow and ice on the road. The black smoke from the charcoal fire in the room is also uncomfortable.
However, it is worth mentioning that the B&B is quite complete in terms of facilities. Moreover, after encountering problems, the staff's attitude to solve them is worthy of recognition, and the attitude towards guests is satisfactory. The most pleasant thing is the private hot spring experience, which is a major advantage in the overall experience. I hope that in the future, the service professionalism and parking problems can be improved to enhance the overall stay experience.
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