Crowne Plaza Beijing Badaling

Crowne Plaza Beijing Badaling Reviews

Crowne Plaza Beijing Badaling

No.1 Guishui North Street, Yanqing District, Beijing, ChinaView Hotel Details
Crowne Plaza Beijing Badaling
Crowne Plaza Beijing BadalingCrowne Plaza Beijing BadalingCrowne Plaza Beijing Badaling
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Crowne Plaza Beijing Badaling Guest Reviews

4.7/5
Outstanding
2391 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2391)
Positive reviews(2334)
Reviews with photos/video(842)
Perfect for kids(553)
Relaxing hot springs(406)
Family activities available(153)
Close to amusement park(135)
Friendly front desk staff(128)
Has play area for children(126)
Negative reviews(56)
Happy
Superior Room (2 beds)
Stayed in Sep 2022
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 8, 2022
The hotel manager and staff were very accommodating. The surroundings were very clean. It is a place to unwind and relax. We would definitely comeback.
Response from Property: Dear valued guests, thank you for choosing Crowne Plaza Beijing Badaling and share with us your great comment. We will expect your repetitive choose with us. Wish you have a lovely day. Crowne Plaza Beijing Badaling General Manager Christine Lin
alberto
Superior Double Room
Stayed in Oct 2021
Business travelers
11 review
4.2/5
Very Good
Posted on Jan 9, 2022
nice location poor service at breackfast and dinner
Response from Property: Dear guest,thank you for your comment and we feel so grateful that you enjoy our hotel environment. Regards the service @ breakfast & dinner, we will find the right solution to cover it up and improve the standard immediately. We wish to see you again @ Crowne Plaza Beijing Badaling! Hotel General Manager Ms. Christine Lin
Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Family
20 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The room is spacious and clean, the hot spring water temperature is just right, and it is a relatively independent space with many functional baths, a children's water park, a swimming pool, and a rest area on the second floor that provides fruit snacks and drinks. The children had a lot of fun playing there all day. There are also royal activities, a small train and a rainbow slide, which young children can also play on. The breakfast is very rich, and it is overall very suitable for vacationing with children and the elderly.
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Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 2, 2024
I didn't expect that a hotel in a hot spring resort could have such professional services. Thanks to Jeffrey, the concierge manager of Crowne Plaza Hotel, for his warm and thoughtful service, which gave our family a very satisfactory stay. The hotel rooms are very new, the facilities are well maintained, the rooms are spacious, the sanitary environment is good, and it is very clean. Anna, who checked in at the front desk, was also very enthusiastic and had a good service attitude.
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Tangyuxiaonazha
Superior Double Room
Stayed in Oct 2024
Family
31 review
4.0/5
Very Good
Posted on Oct 27, 2024
It's my second time to this hotel. Last time I came in spring, but this time I felt it in autumn... I visited the hot springs this time. Last time my child was still young, so I didn't go to the hot springs... It's still pretty good, not too crowded, and the experience is not bad... The trains and some entertainment projects in the hotel have increased and decreased. They used to provide some entertainment for free, but now they don't. However, some areas are still under construction, so there may be room for improvement. We can look forward to it... The service this time felt a bit lame. I booked two rooms and made four or five calls in advance to ask the waiter to arrange them together as much as possible. This matter couldn't be sorted out, which was not up to standard, and we can't give a bad review because of a few individuals. Overall, it's still good...
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Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Crowne Plaza Beijing Jinyu Badaling! Thank you for your support and praise of our hotel. We look forward to leaving you with satisfactory and warm memories. At the same time, we will investigate the issue of reservation service and make unified rectifications. Thank you very much for your understanding of the construction in some areas of our environment. We will continue to provide thoughtful, satisfactory and high-quality services to every guest. You are very welcome to choose our hotel whether you are on business or traveling! We sincerely look forward to your visit again. I wish you a happy trip and smooth work. I wish you healthy growth, happiness and worry-free! -General Manager Nancy Zhang
Guest User
Superior Suite
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The duty manager Ma Houyin has a good service attitude and can handle problems in a timely manner. Although it took a long time to check in, I was quite satisfied with Xiao Ma's subsequent handling. The hotel environment is good, the facilities are relatively new, and there are many games for children to play. It is next to Wanda, which is very convenient for shopping and eating.
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6/12
Response from Property: Dear guests, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively. Thank you for your support and recognition of our manager. We will also give feedback to myself. At the same time, we will also follow up on the problems at that time. After investigation and rectification, we are very grateful for your support of our entertainment activities. We look forward to your coming again to review our progress. I wish you a happy every day! -General Manager Nancy Zhang
Xiannvxiafanyoulirenjian
Family Suite
Stayed in Sep 2024
Family
45 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The overall feeling of the hotel is good, in line with the consistent quality of the brand. The facilities are very new, the room layout is very reasonable, the sanitation is clean and the cleaning is also timely, there are no obvious sanitation problems, the service attitude is very good, the staff will take the initiative to greet the guests when they see them, the front desk business is very skilled and considerate, thank "Liu Ying" for the upgraded service! Thank you for the thoughtful service of all the handsome men and beautiful women in the breakfast restaurant! I like the environment very much. There are hot springs, swimming pools, and colorful children's activities. Here I especially praise the design of the hotel's children's activities. There are not only activities suitable for small children, but also activities suitable for children over 10 years old. The rainbow slides and boating in the hotel can take care of children of different ages. I like the hotel's hot springs very much. It is large, complete, and has few people. The only thing is that the lights in the main hot spring hall are too dim at night. I can feel that the hotel may want guests to have a good rest, but it is too dim and safety should also be considered. The water quality of the swimming pool is very good, but it is a little mini. It can be expanded later and it will be perfect. The breakfast feels better than the Chinese style. Generally speaking, it has everything it should have, which is good! The coffee is better than the breakfast coffee of many hotels! The overall feeling I got was that the hotel did not just pursue quantity, but put quality first, which was very good! It didn’t seem that rich at first, but after careful tasting, the quality was good, especially in hot springs and dining! I hope it will get better and better👍🏻
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6/11
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Crowne Plaza Beijing Dongfang Badaling. We are very happy to know that you have spent a wonderful day here. Thank you for your recognition of us. The hotel has a variety of entertainment activities and we look forward to your visit again. Nancy Zhang, General Manager of Crowne Plaza Beijing Dongfang Badaling
Qulvxingbabaixiangguo
Superior Suite
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Bring your baby to Yanqing for a short vacation. Crowne Plaza is very suitable for parent-child travel. There are indoor children's playgrounds and outdoor non-powered facilities. Muyun Hot Spring is suitable for adults and children. Adults can soak in hot springs and children can play in water parks. Yanqing is colder than the city, especially at night. You should pay attention to keep warm when you come to play. Guest service Corey Yanchen contacted in advance before check-in to help arrange bed guards, baby dining chairs, etc. During the stay, he also helped to arrange the delivery of heaters, etc. He was very considerate and thoughtful. I like it.
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Response from Property: Thank you for your 5-star review. Your satisfaction is our greatest encouragement. We are honored that our services and hot springs have received such high praise from you. We will continue to maintain this enthusiasm and sincerely serve our guests! Looking forward to your visit again! -General Manager Nancy Zhang
ovoLYY
Superior Double Room
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Because I was traveling with my kids, I made a special research before coming. I immediately chose this very famous parent-child hotel. Before we checked in, I received a call from the front desk supervisor Justin, who asked us when we would arrive at the hotel and the direction of the room. The service was online during the stay, and he helped us solve the problem in a timely manner when we needed help. We were very satisfied with the room he arranged and his service. By the way, let me talk about other aspects of their hotel Facilities: Complete facilities and equipment, there are many places for children to play, such as the Barda Play City, the small train, the rainbow slide, and various special children's activities in the hotel. Hygiene: Maybe because it is a parent-child hotel, the room hygiene is very meticulous. It was a very comfortable stay. Breakfast: The breakfast category is quite rich and the taste is also good.
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Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Thank you for your recognition of our front desk supervisor's service. We are honored to know your love and support for our environment and entertainment activities. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again. ! Welcome to come back and experience it again, and wish you a happy life! -General Manager Nancy Zhang
Vicky
Superior Double Room
Stayed in Oct 2024
Family
45 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Located in the center of Yanqing District, the surrounding area is very convenient. There is free parking in the courtyard. It is suitable for bringing children to play on weekends. There are many parent-child activities.
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Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Crowne Plaza Beijing Jinyu Badaling and taking the time to provide us with such a detailed and illustrated review. We are very happy to hear that you spent a wonderful day here. Thank you sincerely for sharing your pleasant stay experience with us. Thank you for your support and recommendation--General Manager Nancy Zhang
Guest User
Family Room
Stayed in Oct 2024
Family
22 review
4.7/5
Amazing
Posted on Oct 6, 2024
It is a star hotel. All service facilities are very good. The only drawback is the guest room setting. The family room should be a standard room with an extra bed. If I had known earlier, I would have paid a little more to upgrade to a king-size bed. The overall quality is good. I would go again.
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Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Family
2 review
4.5/5
Great
Posted on Oct 19, 2024
The room is a bit old. There are family activities in the hotel. There are many people during holidays and the air is not good. Children are particularly fond of the Hot Spring Water Park and Bada Bada Playland, which are good places to discharge their energy.
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Response from Property: Dear guest: Thank you for choosing Crowne Plaza Beijing Jinyu Badaling. We are honored to receive your praise for Bata Bada and Hot Spring. Each of our employees is very happy to provide you with considerate service and bring you a home away from home experience. Your satisfaction is our greatest praise and the driving force for our continuous progress. Looking forward to your visit again. -General Manager Nancy Zhang
annicole
Superior Room (2 beds)
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 6, 2024
I chose Badaling Crown again when I took my kids out for the National Day holiday. The hotel has hot springs and a swimming pool. The children's playground in the hot spring is also very large, and the children can't get out. There are also many children's entertainment activities at night, which is very suitable for taking the kids out. The front desk guy Justin's service is great.
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Response from Property: Hello dear guests, greetings from Crowne Plaza Beijing Jinyu Badaling! First of all, thank you very much for staying at Crowne Plaza Beijing Jinyu Badaling and taking time out of your busy schedule to post your comments. Your poetic descriptions and beautiful pictures of our hotel are so immersive. Thank you very much for your recommendation of our hotel. We are glad to know that you had a relaxing and enjoyable stay at our hotel. Your satisfaction is the tireless pursuit of our entire team. Thank you again for choosing Crowne Plaza Beijing Jinyu Badaling. I hope we can bring you more surprises and unforgettable memories in the future. My team and I sincerely look forward to your return! Xiaoyu is here to wish you good health and success in everything. -General Manager Nancy Zhang
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Family
1 review
4.7/5
Amazing
Posted on Oct 4, 2024
A very nice experience! There are not many people, the water temperature is suitable, there are many hot spring pools, the privacy is relatively good, the water is very clean, the service is in place, towels and mineral water can be obtained everywhere, which is worthy of praise 👏 There are more fruits for afternoon tea on the second floor, and it would be more perfect if the staple food can be increased. The cost of ordering is also ok, and the attitude of the waiters is good! The lawn in front of the hotel has a good environment. It is very pleasant to play cards in the small tent and bask in the sun! It is very suitable for bringing children to play. There are many projects in the hot spring and the playground.
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Response from Property: .Dear guest: Hello! Thank you for choosing to stay at Crowne Plaza Beijing Badaling and taking the time to share your experience so carefully. Seeing your high evaluation and recognition of us, we really feel that our efforts have paid off. Your recognition and praise are our greatest motivation! Your warm evaluation makes us feel that our lovely guests know our silent efforts and recognize our work, which makes us more motivated! Come on, our lovely guests! ! - General Manager Nancy Zhang
Guest User
Family Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Hotel features: As soon as you enter, you feel like you are in a park. The environment is very good, with many green plants and trees. The public space is large, and there is a large lawn at the door where children can have fun. There are also trampolines and swings outdoors, as well as some relatively simple amusement facilities. There is also a large artificial lake in the park. It is unique to take a walk along the lake after dinner. It is quite pleasant to take pictures. The accommodation environment is very nice. The hotel rooms are relatively new, and the basic room types are about 40 square meters. There are large beds and twin beds to choose from. The bedding and toiletries are all big brands, and it is very comfortable to live in. Finally, the front desk supervisor Justin's service is very good.
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