Guest User
July 1, 2024
I went to get a room at 5am in the morning. The room was quite clean and the size was right for the price. Many small rooms had partition walls and no soundproofing. I could tolerate it. The most annoying thing was staying there until 12 I ordered the waitress to come over to remind me. I thought that most hotels would call to remind you, or knock on the door three times in an orderly manner before saying greetings. This good girl came up on time at 12 o'clock and knocked on the door frantically. It scared me to death. I woke up immediately, the service really couldn't keep up, and I have never seen any hotel that rushes guests to check out at 12 noon. The hotel where I stayed always checked out at 2 pm, and the reviews also reminded me of 14.00. In future comments, I think the boss is crazy about making money. He opened a room at five in the morning, knocked on my door at 12 noon, and charged me 25 yuan to check out at one o'clock.
Talking about the service attitude of the waiters, I can understand that the hotel in Novotel does not deliver the takeout to the room. When the takeout arrived, I called the front desk and asked if it could be delivered. The male waiter said that it was okay. After 20 minutes, I called again and said that I need to print it here. I was told to go down and get the things by myself. There was no integrity at all. There were two waiters at the front desk, a male and a female. I didn’t know how busy it was when I checked out a few people. I stayed in the worst hotel. Dear friends, please don’t step on me.
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