Guest User
January 31, 2025
【Fairy tales are all lies!】 The magical experience of repairing door locks with kids outdoors in -10 degrees Celsius]
Your store has really taken the "immersive fairy tale experience" to the extreme - allowing guests to personally act out the role of the little match girl!
The air conditioner stopped working at three o'clock in the afternoon. The radiator was cold enough to freeze yogurt, and there was no hot water in the room. Neither I nor Ctrip customer service could contact the hotel housekeeper (who later said on WeChat that he had drunk wine at noon and slept until almost five in the afternoon). Watching the maintenance master and the property management passionately blaming each other in the cold wind, the indoor temperature in the north during the coldest days of winter is as touching as the outdoor temperature. After finally making it to night, the door lock once again presented a midnight thriller. Holding a 18-year-old cub shivering with cold, he shivered for half an hour at the outdoor door in minus ten degrees. The property management and maintenance team were at a loss for the Nth time. The store owner actually said on the phone that he had to wait for him to call a locksmith. I was afraid that the customer was kidding me when he called a locksmith at night. In the end, it turned out that the customer taught himself how to unlock the lock with violent force.
I guess your store’s service team just came from a fairy tale book? The maintenance master was like a sloth possessed by lightning, and the property staff was as innocent as Olaf from "Frozen". Over 700 yuan for accommodation in an ice cellar and practical lock-picking lessons? It is suggested to change the name to "Three Bears Survival Training Camp". After all, you really can't afford to live here without some wilderness survival skills!
The most magical thing is that I didn’t receive any sincere apology from beginning to end, and the landlord played a deaf and dumb role the whole time. This "special service" of allowing mother and baby to fend for themselves in the severe cold is recommended to be declared an intangible cultural heritage. Hereby solemnly remind families with children: this is not a fairy-tale B&B, it is a Siberian survival simulator! Cherish life and stay away from the devil's den!
Original TextTranslation provided by Google