Xiaomei Hotel (Beijing Universal Studios Tuqiao Subway Station) Reviews
Xiaomei Hotel (Beijing Universal Studios Tuqiao Subway Station)
No.A442 Jiukeshu East Road, Tongzhou District, Beijing, 101100, ChinaView Hotel Details
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Xiaomei Hotel (Beijing Universal Studios Tuqiao Subway Station) Guest Reviews
4.6/5
Very Good
1587 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1587)
Positive reviews(1557)
Reviews with photos/video(310)
Convenient location(373)
Easy to get around(365)
Close to metro(290)
Friendly front desk staff(156)
Great value for money(145)
Average sound insulation(46)
Would stay again(33)
Luggage delivery service(6)
Negative reviews(30)
Euphrasia
Xiaomei Comfortable And Minimalist King Room
Stayed in 2024 年 10 月
Solo travelers
8 review
4.2/5
Very Good
Posted on 2024 年 10 月 30 日
Locatìon is great. In front the hotel, use overhead bridge which is Tuqiao metro station and can access to resorts.
Response from Property: Dear guests, thank you very much for taking the time to give us your affirmation and support for the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings when you come next time. We will try our best to do better. We will continue to serve with heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
Hym175
Xiaomei King Room
Stayed in 2024 年 5 月
Travel with friends
2 review
4.5/5
Great
Posted on 2024 年 5 月 26 日
Good place to stay. Near to subway, recommend to stay if you're going to universal studio. It's quite far from the city.
Response from Property: Dear guests, hello! Thank you for your recognition of the hotel in all aspects! But we know that there is still a certain gap from the full five-point standard in your mind, and we will continue to work hard! I wish you: happy every day!
Guest User
Meimei Jingyi King Bed Room
Stayed in 2024 年 10 月
Family
1 review
5.0/5
Outstanding
Posted on 2024 年 11 月 1 日
Just perfect! Perfect location right in front of the subway station. Restaurants and seven eleven next door. Room super clean and big. Beds very comfy. Stuff helpful and friendly. Can totally recommend.
Response from Property: 尊敬的客人您好,感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Guest User
Xiaomei Comfortable And Minimalist King Room
Stayed in 2024 年 10 月
Business travelers
1 review
3.2/5
Posted on 2024 年 10 月 31 日
Average, but decent experience - worth the money that I paid
Response from Property: 親愛的顧客,感謝您的入住。很抱歉在您入住期間沒能做到讓您百分百滿意,如果我們酒店有什麼沒做到位的地方,歡迎您指出或者向前台反應,我們會盡全力讓您滿意!歡迎您的再次光臨,祝您生活愉快!
Thang Long Translator
Xiaomei King Room
Stayed in 2024 年 5 月
Family
1 review
5.0/5
Outstanding
Posted on 2024 年 6 月 24 日
This is a good hotel to stay though it's a little bit far from the center of Beijing capital. We really enjoyed our stay in there through our 20 days sightseeing visit to tourist attractions of Beijing capital. Its close location to the Tuqiao Subway Station is a great advantage for daily traveling to our desired destinations. The Hotel's excellent housekeeping, reception service with smiling and helpful staff create pleasant impressions for us during our stay. One point that needs improvement is the communication between guests and the hotel staff. You will certainly face with difficulties should you be unable to talk with them in Chinese even a little bit. Above all, we experienced an enjoyable stay with Xiaomei Hotel with our sight-seeing tour in Beijing capital.
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~我們的酒店力求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗 酒店是一個富有年輕活力的酒店,以簡約的風格温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇。
Wrangler
Beautiful And Childlike Family Room
Stayed in 2024 年 1 月
Family
3 review
5.0/5
Outstanding
Posted on 2024 年 1 月 13 日
We stayed for 3 days this hotel. Room was tidy and clean. Stuffs were friendly and eager to help you. Location was very convinient if you are planning to go Beijing universal studio. It's located right off the metro line 1 at Tuqiao station which is 2 stations away from the the Beijing universal studio. Price was fair enought. If we go to Beijing we will stay at this hotel again.
Response from Property: Dear guest: Hello! Thank you for your visit, but also sincerely thank you for our love and recognition, you remember the good time here let us feel very moved, let the guests enjoy a good stay experience is our boundlessresponsibility, can get your praise we are deeply honored, at the same time we are more motivated to continue to move forward, hope to have more opportunities to serve you!
О. Туяа
Xiaomei King Room
Stayed in 2024 年 2 月
Couples
1 review
3.5/5
Posted on 2024 年 3 月 5 日
It was medium hotel. Destination is good near by beijing universal studio .
Response from Property: Dear guest, hello, thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe it is because the hotel has not done enough. We hope that you can come here next time. Point out our shortcomings to us, and we will strive to do better. We serve every guest who comes to the store with our heart.
Xiaomoguoren
Xiaomei King Room
Stayed in 2024 年 2 月
Family
11 review
4.5/5
Great
Posted on 2024 年 4 月 4 日
It's a good resort, it's near from universal studios amusement park.
Response from Property: Dear customer, thank you for your stay. We are sorry that we were not able to satisfy you 100% during your stay. If there is anything we did not do in our hotel, you are welcome to point it out or report it to the front desk. We will do our best to satisfy you! Welcome to visit again, wish you a happy life!
Lina Sinchuk
Xiaomei King Room
Stayed in 2024 年 2 月
Couples
15 review
4.5/5
Great
Posted on 2024 年 3 月 26 日
Closed to Universal Resort, just few metro stops
Response from Property: 尊敬的客人您好感謝您對我們提出的中肯意見。對您在住期間的不愉快經歷,我們深表歉意和遺憾。酒店管理層非常重視每一位客人的意見,我們將進一步完善並改進我們的設施與服務。我們真誠期待您的再次光臨。
Guest User
Xiaomei King Room
Stayed in 2024 年 12 月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024 年 12 月 14 日
I have stayed in so many hotels, and this one is definitely one of the top ones! The facilities are complete and advanced, and the environment is quiet and beautiful. Staying here for one night, all the fatigue is gone. It is very cost-effective, convenient transportation, and convenient subway. Support this hotel is great! The staff is very attentive and considerate, and any needs can be met in time. The sound insulation of the room is also very good, just like creating a small world for yourself, which is really good! The hotel gave me a great experience! The lobby is spacious and bright, which makes people feel happy. The bed is super comfortable to sleep on, just like lying in the clouds. How can such a good hotel be missed? I have to say that this hotel is really great! The service is extremely considerate, and every move makes people feel warm in their hearts. Here, it seems that time has slowed down, real comments! From check-in to departure, there is nothing wrong with it. Compared with other hotels, this is simply a treasure, and I recommend it to everyone!
Original TextTranslated by Google
Response from Property: Dearest friends, our dream has kept us going all the way to where we are today. Your praise and affirmation of the hotel is the best encouragement for us to move forward. Don’t worry, we will continue to go all out and do our best!
Guest User
Beautiful And Childlike Family Room
Stayed in 2024 年 12 月
Family
7 review
5.0/5
Outstanding
Posted on 2024 年 12 月 13 日
The location is great, just outside the subway station. Taking the subway to Universal is much more convenient than taking a taxi. Checked in one day early, the room was comfortable, clean and fully equipped. The next day I took the subway to the Universal Gate in 10 minutes, which was faster than taking a taxi. The bag can also be left at the front desk of the hotel, saving 80 yuan on the bag fee. It is really comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time!
Guest User
Meimei Jingyi King Bed Room
Stayed in 2024 年 12 月
Travel with friends
1 review
5.0/5
Outstanding
Posted on 2024 年 12 月 4 日
👍I didn't have high hopes, after all, the price was here, so I just wanted to make do for one night. I was pleasantly surprised. What satisfied me most was that from the moment I booked the room, the staff was very enthusiastic and patiently answered all my questions on the phone. When I arrived at the hotel, the smile of the young lady at the front desk was sweeter than honey, and the check-in procedure was fast and efficient. The room was very clean, the bedding was white and clean, and it exuded a faint fragrance, just like the smell of sunshine. The facilities were also very complete, with TV, central air conditioning, kettle and so on, and they all worked well. The bathroom, although the space was not large, was tidy and the shower water was big and hot, and it was super comfortable to take a bath. Checking out was also very smooth, without all those troubles. Living here is as comfortable as living at home, all thanks to these super caring service staff, love love 💕. The price-performance ratio is simply ridiculously high, it feels like picking up a treasure, and I will stay here again next time! 😎.
Original TextTranslated by Google
Response from Property: Dearest friends, our dream has kept us going all the way to where we are today. Your praise and affirmation of the hotel is the best encouragement for us to move forward. Don’t worry, we will continue to go all out and do our best!
Guest User
Xiaomei King Room
Stayed in 2024 年 11 月
Travel with friends
1 review
3.8/5
Good
Posted on 2024 年 11 月 21 日
The hotel is clean and convenient, the room is warm and comfortable, the hygiene is clean, the staff is enthusiastic, the transportation is convenient, it is close to Universal, very good, the service is excellent, it is also convenient to have breakfast near the hotel, and there is also a supermarket. There are many buses and subways, and the cost performance is high. It is the best choice for business trips and tourism, very good. A very happy stay experience
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am really excited to see your simple and profound praise, and you also recognize our service so much. Xiaomei Hotel strives to provide the most considerate and meticulous service to every guest. Bring a great value experience.
Guest User
Xiaomei Comfortable And Minimalist King Room
Stayed in 2024 年 11 月
Solo travelers
1 review
5.0/5
Outstanding
Posted on 2024 年 11 月 15 日
The front desk service is good, the staff are very qualified, because I went out to find a job, the front desk helped to guide the route. They are very friendly, the room is also good, clean and sanitary, the surrounding transportation is convenient, I plan to come again in the future, the staff are really good. It feels like family. . . . . . . .
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time!
Anonymous User
Xiaomei Comfortable Twin Room
Stayed in 2024 年 10 月
Solo travelers
13 review
1.0/5
Posted on 2024 年 11 月 4 日
I really don't want to give a bad review this time. But the hotel has not apologized to me yet. I am not asking for compensation or anything. Such a big hotel doesn't even have a pair of non-slip plastic slippers, and the floor outside the bathroom is very slippery. I sat on the floor and it hurt me. Later, I said on the Ctrip platform that the official Ctrip said the hotel would handle it, but I haven't heard an apology or anything so far. Even if you apologize and provide plastic slippers in the future, I can forgive you and you won't give a bad review. I will never stay in this hotel again. It's too bad.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay and for your feedback. We are deeply sorry for the unpleasant experience you have had. The manager has contacted you to sincerely apologize and has obtained your understanding. Sorry again! Thank you for your valuable suggestions. Your suggestions are very important. The hotel will immediately rectify the problems you raised to avoid such incidents from happening again. We have purchased non-slip slippers and placed them at the front desk to provide them to guests in need. We sincerely invite you to come again. Finally, I wish you a happy life and sincerely look forward to your visit and review again!