Lidawamg
November 4, 2024
The service at the front desk was very poor and the beds were extremely hard. I requested to check out one day early because the check-in conditions were so poor. The front desk actually refused to answer Ctrip’s call and ignored Ctrip’s request for early check-out submitted in the system. They refused to refund on the grounds that they did not know. Room, I have never seen such poor hotel service, such poor front desk, is this a state-owned hotel, so brazenly neglecting guests, such high room prices, such poor rooms, such bad service, if it weren't for Kuangou Conference Center, there are no rooms , I won’t come here at all, you can’t even take a taxi.
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