Super 8 Beijing (Beijing Chaoyang Park Shifoying) Reviews

Response from Property: 《自助洗衣房》《自助咖啡机》Thank you very much for taking the time to provide your feedback. We are sorry to hear that your stay did not meet your expectations, especially regarding the room size and its suitability for families.We understand that spaciousness and comfort are essential for a pleasant stay, and it is clear that in your case, we fell short of delivering on those aspects. We appreciate your honest opinion and will take it into consideration for future improvements to our room layouts and offerings for families.Regarding the location, we acknowledge that being situated away from the main markets and shopping malls may have caused inconvenience for you. We strive to offer a peaceful and tranquil environment, but we also recognize the importance of accessibility and convenience. We will continue to explore ways to enhance the surroundings and make our location more accessible to guests' needs.Your feedback is invaluable to us, and we sincerely appreciate your honesty. It helps us identify areas where we can improve and ultimately provide a better experience for all our guests. If there is anything else you would like to discuss or if we can assist you further, please do not hesitate to contact us.Thank you again for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future when we have addressed your concerns.

Response from Property: "Free parking lot in the hospital" "Self-service laundry room" We are extremely honored and excited to receive such detailed and praiseworthy comments from you. Every word of yours is like warm sunshine, illuminating every corner of our service. First of all, thank you for your recognition of the clean and tidy environment of our hotel. Keeping the environment clean and hygienic is the cornerstone of our hotel service. Being able to get your affirmation is the result of the joint efforts of every one of our employees. We are very proud of the advanced facilities. We have been committed to introducing advanced facilities and equipment to create a more comfortable and convenient accommodation experience for you. From high-tech robot delivery services, to free tea and coffee machines, to self-service dryers, washing machines and other intimate facilities, we hope to bring you surprises and convenience in the details. And warm and thoughtful service is our constant pursuit. Every employee has received professional training. They listen to your needs attentively, and use sincere smiles and meticulous service to make you feel the warmth of home. The design of the lobby lounge is also a highlight of our hotel. It not only provides a comfortable resting space, but also is equipped with office facilities, so that you can enjoy a moment of tranquility and relaxation while handling work affairs. Finally, you mentioned that the price is affordable, which makes us more convinced that high-quality service does not necessarily mean high prices. We hope that through a reasonable pricing strategy, every guest can enjoy a value-for-money accommodation experience. Thank you again for your recommendation and recognition. Your satisfaction is our greatest motivation. We will continue to uphold the service concept of "customer-oriented", continuously improve service quality, and create better accommodation memories for you. Looking forward to your next visit and feel the charm of our hotel again! I wish you a happy life and a pleasant journey!

Response from Property: 《Self-service laundry room》《Free parking lot in the courtyard》Thank you very much for your detailed evaluation and recommendation! We are extremely honored and pleased to hear that you have given high praise to the facilities, hygiene, environment and services of our hotel. First of all, the facilities of our hotel have been recognized by you, which is the result of our continuous efforts to improve hardware facilities and introduce advanced equipment. We have always been committed to providing guests with a convenient and comfortable accommodation experience, so that every guest can feel the convenience and comfort of home. Secondly, hygiene has always been our top priority. We are well aware that hygiene is essential for the health and comfort of guests, so we pay attention to details in daily management, strengthen cleaning and maintenance work, and ensure that every room and every corner is kept clean and tidy. At the same time, you also mentioned that the room is very warm, which is also the accommodation atmosphere we have been committed to creating. We hope that through careful design and layout, guests can find a quiet and warm haven during their busy journey. Finally, good service attitude is also what we have always pursued. We pay attention to the professional quality and service awareness of employees, so that they can always maintain a warm and patient attitude and provide guests with thoughtful and meticulous services. Thank you again for your satisfactory evaluation and recommendation. Your affirmation will inspire us to continue to work hard to continuously improve the quality of service and guest experience. We look forward to your next visit. We will continue to provide you with quality services and facilities. I wish you a happy life!

Response from Property: Thank you very much for your good comments on our hotel. Dear guests, hello! Thank you very much for choosing our hotel and taking the time to share your stay experience. We are very happy to hear that you approve of the basic facilities and services in the room, which is a great encouragement for our work. Regarding the problem that the room space you mentioned is slightly narrow, we are deeply sorry and have recorded it. We understand that different guests may have different needs for accommodation space, so we will further review and optimize our room layout, and strive to provide guests with a more spacious space experience while maintaining comfort. At the same time, we also sincerely invite you to give us valuable comments and suggestions at any time in your future stay, which will be an important driving force for us to continuously improve and enhance the quality of our service. Thank you again for your understanding and feedback, and we look forward to providing you with a more perfect accommodation experience during your next visit. I wish you all the best and a happy life! We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!

Response from Property: Dear guest, we sincerely apologize for the problems you encountered during your stay. Our goal is to provide a comfortable and convenient accommodation environment, and we regret that we failed to meet your expectations this time. Regarding the issues you mentioned, we will take the following measures: Room card issue: Normally, the hotel will provide two room cards for standard rooms. We are deeply sorry for the extra charges. Please know that we are evaluating relevant policies and will avoid such situations in the future. Room size and odor: We will conduct more frequent inspections of guest rooms to ensure that the ventilation and cleanliness of the rooms are up to standard. Regarding the issue of odor in the room, we will take measures to perform deep cleaning and check possible sources. Air conditioning location: We will evaluate the air conditioning layout in the room to reduce discomfort to guests. Bathroom blockage: We are very sorry that the sewer blockage problem occurred in the newly renovated room. Our maintenance team will immediately resolve this issue and conduct a thorough inspection of all newly renovated rooms to prevent similar incidents from happening again. We appreciate your feedback, which provides us with an opportunity to improve our service. We sincerely hope that you can accept our apology and give us the opportunity to improve your experience in the future. I wish you a happy life! Super 8 Hotel Beijing Chaoyang High Speed ​​Railway Station Shifoying Branch

Response from Property: Thank you very much for taking the time to share your stay experience, we value every piece of your feedback. We are deeply sorry for the inconvenience and disappointment you have mentioned regarding the room size and price not meeting your expectations.

Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!

Response from Property: ＜Self-service free washing machine＞＜Free self-service coffee machine＞＜Delivery robot＞Dear customer, thank you very much for staying at Super 8 Select Hotel and leaving your valuable comments. These comments are very important to us. We will continue to work hard and continuously improve our hardware facilities (or service standards). I hope to have the opportunity to continue to serve you and sincerely look forward to your next visit

Response from Property: ＜Self-service washing machine＞＜Autonomous coffee machine＞Dear guest, thank you very much for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!

Response from Property: Thank you very much for your favorable review of our hotel! We are honored to provide you with a pleasant stay. We are very pleased to hear your praise for our service attitude, room hygiene, equipment and facilities, and bedding. These are the goals our team has been striving to pursue. Your satisfaction is our biggest motivation. We will continue to work hard to continuously improve service quality and accommodation experience so that every guest can feel the warmth and comfort of home. Thank you again for your recognition and support. We look forward to your visit again and provide you with better services.