GreenTree Inn Beijing Changping District North China Electric Power University Business Hotel

The room is clean and tidy, and the front desk and room service staff are friendly and attentive. The elevator is a landscape elevator, which is very good.

Pretty bad stay experience: 1. The water temperature is never constant and will suddenly become very hot every 30 seconds. 2. The front desk staff did a poor job of handing over information. The late check-out was confirmed when checking in, but the front desk still called after the shift changed the next day to tell them that check-out was on time. It needs to be explained again, which is very inappropriate. 3. The sound insulation is very poor and the room door is very thin. 4. The way the front desk and the so-called leaders handle problems is very poor. Although their attitude has always been normal, their words give the impression that they love it and will not work hard to fight for the rights and interests of customers. During the early check-in, the front desk said that they can add WeChat to give them when they come later. I also communicated with the front desk when I checked in that I could upgrade to a room for free and may extend my stay the next day due to good reviews. The front desk said that the room was tight and needed to be informed before 12 o'clock the next day. I was informed after 23 o'clock on the same day and confirmed by the front desk. He said that since the upgrade was free on the first day, it would be no problem to extend the stay in the original room on the second day. But after the shift change on the second day, he suddenly called and told him that the original room could not be extended and had to pay the difference. So what does the promise made by the front desk the night before count? Your store's decisions are all made casually by everyone, and then it would be different if it were someone else, right? After communication, I promised to confirm with the colleague who communicated with me yesterday that there was no problem and then contact me. But I called back and said that I couldn't be contacted. I communicated with the leader and could agree to extend my stay in the original room, but I would never be able to upgrade to a room for free in the future. Doesn't normal people understand that this is a threat? The understanding is, "You want to stay, right? Well, then you won't have any rights after that." I just want the promise given to me by the front desk in the early stage, and that's it. Why do I just increase the amount now because I can't get in touch? At the same time, the front desk person who previously wanted to add me to WeChat has privately deleted my WeChat friends. Free room upgrade is an additional benefit of the hotel. I understand that I have never asked your hotel to have free room upgrade. As long as your hotel can abide by the rules you set, it is fine. However, your hotel's various handling methods show that you love who you love and you can't live in it. Anyway, the rules are Our decision, or in the final analysis, is that the business layout is too small and we don’t know how to capture potential customers, so we will not choose to stay again and we do not recommend staying here.

Facilities: OK Health: OK Environment: OK Facilities: OK Health: OK Environment: OK Facilities: OK Health: OK Environment: OK Facilities: OK Health: OK Environment: OK Facilities: OK Health: OK Environment: OK Facilities: OK Health: OK Environment: OK

There is a female staff member named Gai at the reception desk who has a very poor service attitude. The sanitary sanitation in the room was clogged and water leaked out, and the smell was terrible. Don't come and stay here, everyone

非常滿意，給升級了帶窗大床房，服務好，環境衞生都很棒

房間衞生整潔 配置齊全 服務人員態度温和 能及時解決問題 期待下次入住 注意冷熱水方向標註有誤

酒店前台接待禮貌熱情，房間也比較舒服。進電梯刷房卡很有安全感，房間佈局合理，乾淨，整潔，電視很清晰，wifi速度快，很給力，熱水也很舒服，床品超級舒服，附近交通方便。離地鐵站特別近。對於常年在外出差的我來説很方便。

服務挺好，期間有隔壁吵鬧，前台也都及時給更換了房間。環境和設施都做了更新，樓道還有一些味道，室內味道不大。

服務很好很熱情 衞生：很乾凈，設施設備智能化覆蓋，很棒。 環境：很安靜，交通很便利