Xiyuan Hotel Beijing Reviews

I recently stayed at the Xiyuan Hotel in Beijing and had a wonderful experience. The hotel is conveniently located near major attractions like the Beijing Zoo and the Summer Palace, making it an excellent base for sightseeing. The room was spacious, clean, and well-appointed, with comfortable beds and modern amenities. The view from my room was lovely, offering a nice glimpse of the city skyline. The staff were exceptionally courteous and helpful, always ready to assist with any requests. The hotel's dining options were varied and delicious, with both local and international cuisine available. The breakfast buffet, in particular, was a highlight, with a wide array of choices to suit all tastes. The hotel's facilities, including the fitness center and swimming pool, were well-maintained and added to the overall comfort of my stay. Additionally, the free Wi-Fi was fast and reliable, which was a big plus for staying connected. Overall, I highly recommend the Xiyuan Hotel for anyone visiting Beijing. It offers excellent value for money and ensures a pleasant and comfortable stay.

This hotel is devised into 2 buildings, I ended up in a part called Villas . The staff there was very nice , feel like a little family hotel . You have to walk a few 100 meters to get there from the main hotel . If you have much luggage or some disability regarding walking this is not the place . No elevator and I stayed on the second level , but I like walking and to have some exercise so for me it was ok . Room is very small but the rate is also small .

Excellent place… good for the price… you will pay a warranty in the arrive…

We travelled for both business and families with a small child. The family room was brilliant with lots of toys in the room. The room was very spacious. The location of the hotel was extremely convenient. They have a Meituan cupboard to receive food deliveries which were very convenient, from extremely early morning to midnight. They also had a robot doing deliveries to rooms. The service in general was great. The hotel sockeks were not the most convenient ones but we could work around those. We will definitely return next time when we work in Beijing

Good location Convenient with subway nearby The top restaurant is very interesting (carousel) : good food good panorama

Location is ok. Room had a nonfunctional air conditioner/climate control and staff claimed that all rooms are the same. This meant the room was uncomfortably warm and stuffy with zero air movement during my stay. 4hr laundry service is overpriced and wasn’t even available when I asked. Restaurant is underwhelming and local amenities are limited. Would not stay here again.

It must be the language barrier. The hotel needs to polish their staff communication skills. The location is great. Near Beijing Zoo. Our room has an air-conditioning issue. So we had to open the window. They should remove the promotion that says halal restaurant. It is deceiving. There's NO HALAL restaurant at the hotel!

Love their service minds, everyone is so helpful , so patient with a foreigner like me:) The staff name Amanda ordered bread and drinks on line for me many times. If you need to know anything, just ask them,they are willingly help you Im sure that I go back to this hotel for my next trip to Beijjng

Service was good. Location was very good. It’s nearing Beijing zoo and another signseeing.

We stayed here because it was near the centre- it was a short tube journey into the main tourist area. The hotel was OK- the rooms were quite big. The picture is the view from our room.

It's an old 5 star hotel, now maybe 3 star level The room is small and old furniture etc The pool is very small just for the kids.

While it is a 5-star hotel, the villa location is not even 3-star level. The rooms are old, and the room barely has any lightening. It was a big disappointment. Had I known the villa location was like this, I would have booked in the main building.

My eyes were caught by a sudden price drop for 北京西苑飯店 so I booked it without any hesitation as it is rated as a five-star hotel. The hotel is a little farther from the subway station than I thought~400 meters. When I arrived I was told to "walk around the compound" to my building. Well, it was another 400-meter walk. When I reach "Building 6" I instantly realized why the deal was so good: dim lighting, no elevator, wide-open front door ( mosquitos are welcome!). The watchman was nice enough to offer to carry my luggage to the third floor. The first night restless: mosquito attacks! I complained to the front desk and the nice lady offered me an "electric mosquito repelling incense". The moral of the story? Watch out for the incredibly low price offers. The facility was part of the old government dormitories and no incentives to renovate them. The "five-star" part was the later edition but they advertise the entire facility as "five-star" so if you think you hit a jackpot, watch out!

Breakfast was nice