No. 29 East 3rd Ring North Road, Chaoyang District, Beijing, 100020, ChinaView Hotel Details
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Conrad Beijing Guest Reviews
4.7/5
Outstanding
3908 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(3908)
Positive reviews(3810)
Reviews with photos/video(1290)
Delicious breakfast(236)
Well designed(214)
Friendly front desk staff(175)
Loved the view(148)
Perfect for business trips(131)
Tasty restaurant(83)
Excellent room layout(70)
Close to metro(54)
Negative reviews(98)
Lielie Lily
KING PREMIUM ROOM
Stayed in Oct 2024
Solo travelers
49 review
4.5/5
Great
Posted on Nov 26, 2024
Really loved the room and comfort. What is really sad is the treatment received. I only got a warm smile and welcome from Housekeeping lady. As a foreigners it would be nice to receive same treatment as anybody else. Upon checking out there was a film crew. It was really cold and I just wanted to stay inside to wait for taxi...but were not allowed.
Response from Property: Dear Valued Guest, thank you for staying at Conrad Beijing and making comments for us.We apologize for any inconvenience you experienced and appreciate your constructive comments. We are glad you enjoyed the room's comfort but understand you felt the service could have been better. Regarding the film crew, we apologize for any disruption and will ensure better guest accommodation in the future. Your feedback is valuable, and we will use it to improve our services. We hope to welcome you back soon. Best regards, Kenneth Gao, Director of Operations
CAL and GL
KING DELUXE ROOM
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 29, 2024
We recently had the pleasure of staying at the Conrad Hotel Beijing, and it was an exceptional experience. The breakfast buffet was delightful, and the atmosphere was perfect. What stood out the most was the calm and personalized feel of the breakfast, which made the experience even more enjoyable. The hospitality and service provided by Zoey, the guest manager, were truly incredible. Her attention to detail and willingness to go above and beyond made our stay even more special. I highly recommend this hotel to anyone looking for a top-notch experience in Beijing.
Response from Property: Dear Valued Guest, thank you for choosing Conrad Beijing for your recent stay and making comments for us. We are delighted to learn that you have enjoyed your stay, especially the breakfast and the service provided by the team members made your experience even more pleasant. We thank you for your compliments and look forward to welcoming you back soon. Best regards, Sidney Hardy, General Manager
Clarence
KING DELUXE ROOM
Stayed in Oct 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Incredibly clean room with very friendly staff. Rooms are very spacious.
Response from Property: Dear Valued Guest, thank you for staying at Conrad Beijing and making comments for us. We are thrilled to hear that you found the room incredibly clean and that our staff were very friendly. We also appreciate your comment on the spaciousness of our rooms. Your satisfaction is our top priority, and we are glad to know that we met your expectations. We strive to provide a clean, comfortable, and welcoming environment for all our guests.Thank you once again for choosing our hotel and for taking the time to share your feedback. We look forward to welcoming you back in the future! Best regards, Kenneth Gao, Director of Operations
Guest User
KING DELUXE ROOM
Stayed in Jan 2024
Solo travelers
16 review
4.7/5
Amazing
Posted on Feb 25, 2024
The room was excellent: the bed was comfy, the lights were easy to turn on and off, there were outlets where there needed to be and even a wireless phone charger next to the beds, a comfortable well-lit desk and workspace, and a very spacious bathtub the faucets for which had a maximum hot water temperature that was perfectly set so that a bath couldn’t be too hot. The breakfast buffet was in a nice space and pretty good. The fitness center and pool are above average. The fitness center doesn’t include a sauna. Room service ordering can be done by WeChat, which is helpful since you can change the menu language to English.
The location is close to a subway station and about a fifteen minute walk to the shopping and restaurant streets in Sanlitun.
Mini bar items are not free and some amenities in other hotels such as fruit or snacks when you arrive at your room are not included.
Response from Property: Dear Valued Guest, thank you for your stay at Conrad Beijing and making comments for us. We are delighted to learn that you have enjoyed your stay with us, especially the guest room, the facilities and the health club all contributed to your stay. We will continue to improve and look forward to your next visit. Best Regards, Sidney Hardy, General Manager
Athletic Glory
KING DELUXE ROOM
Stayed in Jan 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Feb 5, 2024
One of the most exquisite architecture examples in Beijing! Restaurants and Bar are astonishing, rooms are comfortable, silent, clean, stylish and spacious! Good gym, ok swimming pool! Highlights are Chapter Restaurant red entrance hall + Aya bar main saloon! Modern Glam for travelers!
6/7
Response from Property: Dear Valued Guest, thank you for your stay at Conrad Beijing and making comments for us. We are delighted to learn that you enjoyed your stay with us, especially the restaurants, the health club and the design of the hotel have made your stay more pleasant. We will continue to improve and look forward to welcoming you back soon. Best regards, Sidney Hardy, General Manager.
Guest User
Double Deluxe Room
Stayed in May 2024
Family
10 review
4.2/5
Very Good
Posted on Aug 24, 2024
Quite a distance to metro station. The hotel was a little bit old. We had breakfast there, it was a semi- buffet.
Response from Property: Dear Valued Guest, thank you for your stay at Conrad Beijing and making comments for us. Conrad Beijing is located near the 3rd East Ring road, and 5-7 walking distance to the Metro station, convenient location to Guomao area and the Sanlitun area. We are constantly improving the facility maintenance to provide a best possible experience to our guests. We look forward to welcoming you back soon. Best regards, Kenneth Gao, Director of Operations.
MildSe7en
KING DELUXE ROOM
Stayed in Jun 2024
Business travelers
4 review
3.7/5
Posted on Aug 17, 2024
overall pretty good, room size is good, location is ok, would consider to go back
Response from Property: Thank you for taking the time to share your feedback about your recent stay at the Conrad Beijing. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! Director of operations, Kenneth Gao.
Guest User
DOUBLE GRAND PREMIUM ROOM
Stayed in Feb 2024
Family
1 review
3.5/5
Posted on Mar 5, 2024
Experienced difficulty while checking in. Coffee machine leaking water and didn’t work. Toilet tissue paper was disappointing. Everything else was perfect with healthy choices of buffet breakfast and services.
Response from Property: Dear Valued Guest, thank you for staying at Conrad Beijing and making comments for us. We apologize for not providing a pleasant stay for you. Your comments have been shared with the Operation Team, and actions have been taken to improve. At the same time, thank you for your recognition on our buffet breakfast. We will continue to improve and look forward to welcoming you back soon. Best regards, Sidney Hardy, General Manager
Bilguun Naidan
KING DELUXE ROOM
Stayed in Oct 2023
Business travelers
3 review
4.7/5
Amazing
Posted on Nov 12, 2023
It was a great hotel. Receptions are speak English well.
Response from Property: Dear Valued Guest, thank you for staying at Conrad Beijing and making comments for us. We are delighted to learn that you have enjoyed your stay with us. We will continue to improve and look forward to welcoming you back soon. Best regards, Sidney Hardy, General Manager.
Chelsea cheng
KING DELUXE ROOM
Stayed in May 2024
Business travelers
131 review
4.0/5
Very Good
Posted on Jul 14, 2024
good hotel with great service, will detinitely stay here again
Response from Property: Dear Valued Guest, thank you for your stay at Conrad Beijing and making comments for us. We are delighted to learn that you have enjoyed your stay with us. We will continue to improve and looking forward to welcoming you back soon. Best regards, Kenneth Gao, Director of Operations.
Guest User
KING DELUXE ROOM
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 28, 2024
Very nice hotel, good service, excellent swimming pool
Response from Property: Dear Valued Guest, thank you for choosing Conrad Beijing for your recent stay and making comments for us. We are delighted to learn that you have enjoyed your stay with us, especially the service and swimming pool have contributed to your stay experience. Thank you for your compliments and we will look forward to welcoming you back soon! Best regards, Sidney Hardy, General Manager
RejT
KING DELUXE ROOM
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Amazing room and service. The breakfast area could be bigger but the decor and food are wonderful
Response from Property: Dear Valued Guest, thank you for your stay at Conrad Beijing and making comments for us. We are delighted to learn that you have enjoyed your stay with us, and we will continue to improve and look forward to welcoming you back soon. Best regards, Sidney Hardy, General Manager
XIUYING
KING DELUXE ROOM
Stayed in Aug 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Oct 21, 2024
clean hotel, great experience
Response from Property: Dear Valued Guest, thank you for your stay at Conrad Beijing and making comments for us. We are delighted to learn that your have enjoyed your stay with us. We will continue to improve and look forward to welcoming you back soon. Best regards, Kenneth Gao, Director of Operations
Man Yin Susana
KING DELUXE ROOM
Stayed in Apr 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Clean and good location.
Response from Property: Dear Valued Guest, thank you for your stay at Conrad Beijing and making comments for us. we are delighted to learn that you have enjoyed your stay with us, especially the hygiene and location have contributed to your stay. We will continue to improve and look forward to welcoming you back soon. Best regards, Sidney Hardy, General Manager
Craig Edwards
KING GRAND PREMIUM ROOM
Stayed in Mar 2023
Couples
26 review
5.0/5
Outstanding
Posted on Apr 7, 2023
After the first day i was going to put a bad review as a few things went wrong , however Winnie from concierge was amazing and helped us above and beyond her duty. Jane from club lounge was also very friendly. The room was nice
Response from Property: Dear Valued Guest, thank you very much for your stay at Conrad Beijing and making comments for us. We appreciate your recognition on our service, and we will continue to improve to make your next stay a better experience. We look forward to welcoming you back soon. Best regards, Sidney Hardy, General Manager