the Kunlun Beijing Reviews

The staff members were super helpful and check-in went very smoothly.

The customer service is good.

Excellent hotel, the staffs are very helpful. Good location, hotel old but clean.

Not good hotel and so old and dirty room only location is ok.

So so. Just good.

Even though we arrived late, Wen Xuesong's warm service was still not enough. The girl patiently asked about our room requirements and we stayed very comfortably. When we checked out, we met Han Tao from the concierge department. Although we were unfamiliar with the area and transportation, he was able to quickly help us plan the route without delaying our subsequent trip.

We arrived very early, and a front desk attendant named Tian Jiaqi was very considerate and asked us to wait in the lobby bar, and quickly and carefully handed us the room card of the cleaned room. It makes people feel the professionalism of the overall service of Kunlun Hotel. Great!

The hotel is conveniently located, easy to travel, and has complete surrounding facilities. It is very suitable for friends who come out for leisure travel. I was also very satisfied when the hotel staff upgraded the room for free. The hotel lobby is simple and elegant, and there are robots that can deliver meals, which is very convenient. Zhang Yifan and Liu Xiaozhen, two employees at the front desk, provided warm and professional service, and the check-in and check-out procedures were quick. I will choose Kunlun next time!

This five-star hotel is well worth a thumbs up for its excellent staff, great location, well-maintained facilities, and delicious food.

The location is very good, right by the Liangma River. It's not far from Blue Harbor, you can walk there, and it's also close to Sanlitun. You can walk or ride a small car. There are also many places to eat around. The hotel environment is OK, but the facilities are a bit old and the bathroom is relatively small. The service is generally OK, but there may be problems with the handover of individual links. There was a little episode when checking out!

Facilities: Old hotel, the room is average, there is a row of machines outside the window, and the room facilities are old. Hygiene: Average, Environment: The location is good, Service: I don't know why I was given a very bad room, there is a row of machines outside the window, and it's buzzing. This is what I see in Beijing. There is no other advantages except expensive

In the Yansha business district, transportation is convenient, next to Liangmahe subway station. There is a revolving restaurant on the 29th floor with unparalleled views! The room is spacious, has an oversized bathtub, and the towels are clean and made of good materials! The hotel has a bit of history. The toilet kept leaking all night and the shower faucet was broken. After notifying the housekeeper, they immediately repaired it!

I have always stayed at Kunlun. I like the location, catering, room layout, and especially the bathroom and large floor-standing bathtub. I also stayed at Kunlun on business trips during the epidemic. But this time I found that the furniture and carpets were very old, and I suggest that they be updated.

Although the hotel service level is five stars, the room facilities are really too bad, there is a musty smell, and it feels tattered everywhere. I booked for two days and canceled one day. It is too old and I can't live here. I have rhinitis and the air in Beijing is dry. Sleeping in the room is a torture. To be honest, the service is really great!