Mercure Beijing Downtown Reviews
Mercure Beijing Downtown
No. A-16 Xidawang Road, Chaoyang District, Beijing, 100124, ChinaView Hotel Details
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1 night
Mercure Beijing Downtown Guest Reviews
4.7/5
Outstanding
1425 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1425)
Positive reviews(1376)
Reviews with photos/video(199)
Classy environment(128)
Quiet & comfortable(75)
Friendly front desk staff(75)
Large rooms(69)
Delicious breakfast(66)
Close to metro(19)
Stayed multiple times(14)
Awesome gym(6)
Negative reviews(49)
By Deb
Superior Twin Bed Room
Stayed in Jul 2024
Travel with friends
4 review
Amazing
Posted on Aug 5, 2024
Nice room with good amenities. It’s super clean. The staff are really friendly and helpful, had a great stay here!
Response from Property: Dear Guest， Thank you for taking the time to tell us about your experience at the MERCURE BEIJING CBD.n the meantime, my team and I look forward to welcoming you back to our Hotel in the near future
andrea
Superior King Bed
Stayed in Sep 2024
Family
2 review
Great
Posted on Sep 26, 2024
Hotel itself is very well furnished. Rooms are spacious and facilities are complete. My room had some smoke/stagnant water odour but luckily for one night it was bearable. Location is not too central but very quiet and breakfast is really awesome and comparable to a 5 stars hotel
Response from Property: Dear Guest，Thank you for taking the time to tell us about your experience at the MERCURE BEIJING CBD.Thank you once again.
ivorion
Privilege Twin Bed Room
Stayed in Sep 2024
Solo travelers
3 review
Amazing
Posted on Sep 23, 2024
A good hotel, you will be lucky if you are settled in a new building - it has recently been renovated
Response from Property: Dear Guest， Thank you for taking the time to tell us about your experience at the MERCURE BEIJING CBD. Thank you once again.
Bassilino
Superior King Bed
Stayed in May 2024
Couples
2 review
Amazing
Posted on May 10, 2024
Very clean, modern, spacious rooms, and friendly staff. There is a self laundry service free of charge which includes a dryer too. Nearby there are restaurants and a huge mall with all what you need. Highly recommended!
Response from Property: Dear Guest， Thank you for taking the time to tell us about your experience at the MERCURE BEIJING CBD.We strive to provide a superior service experience for every customer; therefore your feedback i
French bulldog
Superior King Bed
Stayed in Apr 2024
Business travelers
11 review
Outstanding
Posted on May 5, 2024
Good place to stay. Clean and with good service, but breakfast good be better for this amount of money
Response from Property: Dear Guest， Thank you for taking the time to tell us about your experience at the MERCURE BEIJING CBD. we appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future. Thank you once again. Respectfully yours,
Chris
Privilege King Bed Room
Stayed in Jun 2024
Family
8 review
Outstanding
Posted on Jul 4, 2024
Wonderful time in China, a great experience, very enjoyable, and accomidating
Response from Property: Dear Guest， Thank you for taking the time to tell us about your experience at the MERCURE BEIJING CBD.Thank you once again.
Guest User
Superior King Bed
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on Mar 30, 2024
Very good location, walking distance to shopping mall and MRT station. The staff are friendly. Will stay here again next time.
Response from Property: Dear Guest，Thank you for taking the time to tell us about your experience at the MERCURE BEIJING CBD. Thank you once again.
Dennis Goh Yong Sen
Privilege Twin Bed Room
Stayed in Aug 2024
Business travelers
16 review
Outstanding
Posted on Aug 7, 2024
Hotel is ok. Very cozy 4 star hotel for its price.
Response from Property: Dear Guest， Thank you for taking the time to tell us about your experience at the MERCURE BEIJING CBD.Thank you once again.
Guest User
Premier Queen Room
Stayed in Jan 2024
Business travelers
26 review
Amazing
Posted on Jan 13, 2024
Clean room. Nice service. Hotel is currently under renovation but didn’t have an influence on my stay. Overall ok price performance ratio.
Response from Property: Dear Guest， Thank you for taking the time to tell us about your experience at the MERCURE BEIJING CBD. we appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future. Thank you once again. Respectfully yours,
Guest User
Superior King Bed
Stayed in Jul 2023
Travel with friends
3 review
Posted on Jul 16, 2023
The hotel staff were extremely excellent, the amenities are all there, the hotel is just a bit old, it could use a facelift. 24 hour self laundry was a plus.
Response from Property: DearGuest，
ThankyoufortakingthetimetotellusaboutyourexperienceattheMERCUREBEIJINGCBD.
weappreciateyourcommentsasitisonlythroughfeedbacklikethisthatweareabletocontinuallymonitorandimprovebothourproductsandqualityofservices.
Inthemeantime,myteamandIlookforwardtowelcomingyoubacktoourHotelinthenearfuture.
Thankyouonceagain.
Respectfullyyours,
Guest User
Superior King Bed
Stayed in Jun 2024
Family
11 review
Outstanding
Posted on Jun 10, 2024
Excellent customer service. Clean and spacious rooms.
Response from Property: Dear Guest， Thank you for taking the time to tell us about your experience at the MERCURE BEIJING CBD. Thank you once again.
Anonymous User
Superior King Bed
Stayed in Jun 2023
Business travelers
124 review
Great
Posted on Jun 23, 2023
keep in mind, there is a certain walking distance to the next metro station. At the same time, it is close to a shopping mall which provides a big choice of food. That's a big advantage too. Spacious rooms. Internet connection is very good. The small fridge in the room doesn't really work very well. Could have been my room though!
6/8
Response from Property: Dear Guest， Thank you for taking the time to tell us about your experience at the MERCURE BEIJING CBD.We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Dan CJ
Superior King Bed
Stayed in Aug 2023
Couples
23 review
Very Good
Posted on Aug 16, 2023
Good location and spacious rooms!
Response from Property: DearGuest，
ThankyoufortakingthetimetotellusaboutyourexperienceattheMERCUREBEIJINGCBD.
weappreciateyourcommentsasitisonlythroughfeedbacklikethisthatweareabletocontinuallymonitorandimprovebothourproductsandqualityofservices.
Inthemeantime,myteamandIlookforwardtowelcomingyoubacktoourHotelinthenearfuture.
Thankyouonceagain.
Respectfullyyours,
Quentin-M
Superior King Bed
Stayed in Sep 2023
Family
5 review
Amazing
Posted on Sep 15, 2023
A bit aside the main area for tourists, clean room and really good breakfast. It is not a really new hotel but we’ll maintained and convenient . Would recommend
Response from Property: DearGuest，
ThankyoufortakingthetimetotellusaboutyourexperienceattheMERCUREBEIJINGCBD.
weappreciateyourcommentsasitisonlythroughfeedbacklikethisthatweareabletocontinuallymonitorandimprovebothourproductsandqualityofservices.
Inthemeantime,myteamandIlookforwardtowelcomingyoubacktoourHotelinthenearfuture.
Thankyouonceagain.
Respectfullyyours,
Ms M in Shanghai 59158
Superior King Bed
Stayed in Apr 2023
Couples
12 review
Great
Posted on May 18, 2023
Very comfortable hotel, staff very helpful and professional
Response from Property: DearGuest，
ThankyoufortakingthetimetotellusaboutyourexperienceattheMERCUREBEIJINGCBD.
Weappreciateyoursharingyourconcerns,anditisourhopethatyouwillgiveustheopportunitytobetterserveyouinthenearfuture.