Jianguo Hotel

Jianguo Hotel Reviews

Jianguo Hotel

No. 5 Jianwai Street, Chaoyang District, Beijing, 100020, ChinaView Hotel Details
Jianguo Hotel
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Jianguo Hotel Guest Reviews

4.5/5
Good
2147 review
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(2147)
Positive reviews(2053)
Reviews with photos/video(277)
Easy to get around(322)
Friendly front desk staff(286)
Close to metro(123)
Delicious breakfast(62)
Would stay again(48)
Tasty restaurant(17)
Delicious buffet(12)
Garden view(11)
Negative reviews(94)
AroundTheWorldTwo
Business 2-bed Room
Stayed in Jun 2024
Couples
16 review
1.7/5
Posted on Aug 3, 2024
The elevator side of the hotel is dirty. The room was ok but the bathroom wasn’t well maintained.
Response from Property: Dear guest, thank you for choosing to stay at Jianguo Hotel and give your comments. We regret that the elevator hygiene and bathroom facilities are not up to your satisfaction. We will deeply reflect and take effective measures to rectify the situation in a timely manner, including retraining the service staff to ensure that the hygiene situation in the store is improved. At the same time, we will continue to strengthen the maintenance and update of facilities to ensure that guests can enjoy a more comfortable and convenient accommodation experience. The hotel values your feedback very much and we take every guest's comments and suggestions seriously to improve our service standards. We hope that you will come to Jianguo Hotel again and give us the opportunity to provide you with better service.
Antonina Kaputskaia
Business 2-bed Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
This is not the first time I have stayed at this hotel. Very convenient location. The metro is two steps away. The staff quickly solves any issues that arise.
Response from Property: Dear guest, thank you for your praise and support of Jianguo Hotel. We are very pleased to be able to provide you with comfortable and elegant environment and quality service. We are very honored that our staff's thoughtful service and service efficiency have been recognized by you. We will continue to work hard to improve our service quality and level. Thank you again for coming and we look forward to serving you next time.
Guest User
Standard Double Room
Stayed in Sep 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Sep 28, 2024
Everything fine, good location directly at the metro line 1
Response from Property: Dear guest, thank you for choosing to stay at Jianguo Hotel and share your stay experience. We are committed to providing our guests with a comfortable, quiet, clean and convenient stay so that you can relax and enjoy your journey. Thank you again for your comments and we look forward to seeing you again.
Myagmarjav
Standard Room (2 Beds)
Stayed in Mar 2024
Family
1 review
4.0/5
Very Good
Posted on Apr 4, 2024
good hotel
Response from Property: Dear guest, thank you very much for your recognition of our hotel. We will continue to strengthen employee training and management, improve service quality and management level, and provide better service and experience for customers. Thank you again for your visit and support. We look forward to your next visit and provide you with better service and experience.
Guest User
Standard Double Room
Stayed in Oct 2023
Solo travelers
5 review
4.7/5
Amazing
Posted on Oct 31, 2023
Jian Guo is my go to hotel every time I visit Beijing and never failed me over last 15 years.
Response from Property: Dear valued guest,thank you for taking the time to share your positive experience at Jian Guo Hotel. We are thrilled to hear that we have been your go-to hotel for the past 15 years and that we have consistently met your expectations. We take pride in providing exceptional service and creating memorable experiences for our guests. Your loyalty means a lot to us and we are grateful for your continued support. We look forward to welcoming you back to Jian Guo Hotel on your next visit to Beijing.
Du Trung
Business Suite
Stayed in Mar 2024
Couples
8 review
3.0/5
Posted on Apr 16, 2024
Is very old, not to clean. Rooms are dark. Definitely needs renovation. I booked a room showing balcony in the picture, they did give me a room with balcony but not accessible. πŸ˜‚. After complaining, they moved us to another room next day. Not recommended
Response from Property: Dear guest, thank you very much for staying at the Beijing Jianguo Hotel and providing valuable feedback. We apologize for any inconvenience caused to your stay experience due to the outdated facilities and decoration of the hotel. As a well-established hotel, we have been committed to the maintenance and upkeep of facilities and equipment, and are also gradually replacing some of the equipment to ensure that our facilities and services can better meet the needs of guests, and our guests can enjoy a more comfortable and enjoyable stay experience. The issue with the balcony is due to the hotel's consideration of guest safety. We hope to receive your understanding. We will continue to work hard to provide better service and stay experience for our guests. Looking forward to your visit to our hotel again!
Guest User
Standard Double Room
Stayed in May 2024
Business travelers
25 review
4.5/5
Great
Posted on May 26, 2024
Staff are very official .. should improve their welcoming faces ..
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your stay experience. We value your feedback and we take your concerns seriously and take steps to improve our services. We will strengthen the training of our staff, so that they can greet each guest more warmly. Thank you again for your feedback and we look forward to seeing you again.
Pawlik
Business Queen Room
Stayed in Jan 2024
Business travelers
17 review
4.7/5
Amazing
Posted on Jan 25, 2024
I liked the location in the centre of the city and easy transportation by subway near station. Breakfast was good. Money vending / changing machine was out of order.
Response from Property: Dear guest, thank you very much for your stay and valuable comments and feedback. Thank you for your nice comments about our location and breakfast. At the same time, we are very sorry that you have encountered difficulties in using the hotel's currency changer. We are very sorry for the inconvenience. We have repaired and inspected the currency exchange machines to ensure that they are functioning properly. At the same time, we will also strengthen the maintenance and maintenance of the equipment to ensure that our guests can have a better experience when using the hotel facilities. Thank you again for your feedback and support, we look forward to your next visit, let us provide you with better service and experience.
Chrissy
Standard Double Room
Stayed in Nov 2023
Business travelers
2 review
3.7/5
Posted on Nov 27, 2023
Stayed here since access to the subway and town is really easy. Its an old hotel and the room shows it. Its not bad but the bathroom could do with a refurbishment, on the other side it has the charm of old days. One thing which is really strange is that card entry gateway to get to the elevators. It has the feeling of a subway or an office gentry. One highlight is the breakfast. I am only sorry I could not try it all. Fresh chinese delicacies and also Western options.
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your stay experience. We are very pleased that you have commented on our hotel's location and breakfast. We also value your feedback on rooms and bathrooms. We regret that due to the hotel's long history, some rooms and facilities do need to be renovated and improved. We have started the relevant changes to provide a more comfortable and pleasant stay. Regarding the elevator entrance, we will carefully consider your suggestions and make improvements. We appreciate your feedback, which will help us to continuously improve the quality of our services. If you choose to stay at our hotel again, we will be happy to serve you and let you feel our sincerity and care. Thank you again for coming!
AL-Azzeh
Forest Room (Double Bed)
Stayed in Jun 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 17, 2023
Very nice location, kind staff, fast for check in and check out
Response from Property: Dear guest! Thank you very much for your recognition and appreciation of our hotel, we are very happy to provide you with meticulous and thoughtful service. Thank you again for your recognition, we will continue to take the satisfaction of guests as the goal, constantly strive to improve the quality of service, to bring guests a better check-in experience, looking forward to your visit again!
HanaW
Garden Room
Stayed in Jan 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jan 26, 2024
It's convenient to the train station, supermarket and highly recommended
Response from Property: Dear guest! Thank you for staying in Jianguo, the hotel is located in the CBD business district, superior geographical location, convenient travel, and has the only garden landscape in the area of the hotel, quiet, elegant environment, such a location for guests to eat, stay, travel shopping entertainment provides great convenience, and the hotel's enthusiastic staff will escort your travel, we look forward to your next visit!
Guest User
Standard Room (2 Beds)
Stayed in Sep 2023
Couples
2 review
4.0/5
Very Good
Posted on Sep 28, 2023
We had some problems with the first room they gave us because there was no water pressure. They transferred us to another room where everything worked better. Their air conditioning system was noisy though. Also, the carpet was dirty and smelled a little. Most hotels nowadays have replaced the carpeting with luxury vinyl or hardwood flooring. They have a breakfast buffet available for an extra Β₯100 per person. Even at half that price it would have been too much. Many nearby restaurants within a short walking distance offer a much better breakfast for less than half the price. On the positive side, they had a fitness center with many machines for to work the arms and belly in addition to your standard treadmills. They also kept the refrigerator well stocked with free bottled water.
Response from Property: Dear guest, thank you for choosing to stay at Jianguo Hotel and sharing your stay experience. We apologize for the lack of water pressure in the room, the noise from the air conditioner and the cleaning of the carpet. We have taken steps to thoroughly inspect and clean the rooms, as well as repair and adjust the air conditioning system to ensure a more comfortable and pleasant stay for the next guest. At the same time, we will also consider replacing the carpet to improve the overall hygiene and comfort of the room. Regarding breakfast, we will carefully consider your suggestions and provide a richer and better choice of breakfast to meet the needs and expectations of our guests. We are very grateful for your recognition and support of our hotel. We will continue to strive to improve the quality of service and customer satisfaction, to provide guests with a more comfortable and pleasant stay experience. Thank you again for your stay and comments. Enjoy your stay!
Guest User
Garden Room
Stayed in Dec 2023
Couples
2 review
4.2/5
Very Good
Posted on Jan 4, 2024
Everything is great especially location. However, room is too dark.
Response from Property: Dear guest, thank you very much for your stay and your recognition of the hotel's location. As a Vintage hotel, we are always striving to upgrade our hardware facilities to meet the needs and expectations of our guests, so that guests can enjoy a more comfortable and pleasant stay experience. We hope you can continue to support and trust us, and look forward to serving you again.
Guest User
Garden Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Nice location and rom was good
Response from Property: Dear guest, thank you for your high evaluation of our hotel. We are very happy to provide you with convenient transportation, perfect facilities and quality service, your satisfaction is our biggest driving force, we will continue to improve the quality of service, to provide you with a more comfortable and pleasant stay experience. Looking forward to your next visit!
Selly777
Standard Double Room
Stayed in Nov 2023
Solo travelers
20 review
5.0/5
Outstanding
Posted on Nov 23, 2023
Perfect location close distance to subway, shopping, dining
Response from Property: Dear guest! Thank you for choosing to stay at Jianguo Hotel. We are always committed to providing excellent service to our guests and creating a comfortable and welcoming environment. We hope you can continue to pay attention and support us, and sincerely look forward to your visit again!