super eight hotel

The hotel is clean and warm, very suitable for travel and business trips. The Petroleum University is also close. The stay experience is very good

Those who love cleanliness and service attitude must choose carefully! Absolutely! Normally I'm too lazy to write reviews for others, but this time it really left me speechless. I was so angry that I couldn't sleep in the middle of the night and wrote these words. I hope you'll read it carefully before making a decision if you want to come. I saw a lot of bad reviews and had a fluke mentality, thinking that I might not encounter it or that it had been rectified and not that bad. Or am I just stupid? I saw the bad reviews but still came. I've stayed in some hotels, but this is the first time I've encountered such a thing. As soon as I checked in, I found it was not very clean. There were obvious hairs everywhere, and the drain was leaking very slowly. The bathroom looked obviously not cleaned, so I didn't dare to use it. I called various channels before I got through. Then the solution was to send a security guard to solve the problem. He took a long time to come, and then put on his shoes with a reluctant look and stepped directly on the floor towel I had laid out to enter the bathroom. The floor drain was not flowing, so he unscrewed the shower head and threw the water pipe directly into the sewer to make the water flow, and then screwed it back. He said that it was normal for the water to flow slowly, and told us to take off the lid if we had any problems again. There were hairs where the shower gel was placed, and they just pinched them with their hands and threw them on the ground. From beginning to end, their attitude was arrogant and self-righteous. I pointed out a bunch of problems In the end, they said that these were not problems at all. They said that they thought that they were not problems at all. They also questioned me if I had mysophobia and asked how someone like me could go out. Then they walked away arrogantly! It would be better if they didn’t come to solve it for me. They left me with dirty floors and floor towels. It became worse! Now I can’t even take a shower. I was still angry for a long time. I was really angry and laughed. From beginning to end, there was no apology at all. They scolded me for a long time. The problem was not solved, but more problems were created for me! Let the security guard deal with the hygiene problem. The attitude was very fierce. Are you sure you are here to solve the problem? There are a lot of nonsense about cleanliness, good service and good attitude posted in the elevator. It’s really one thing on the surface and another behind the scenes! I can understand that there are problems. At least send a staff member in charge of this aspect with a better attitude to solve them properly. The key is that they think these problems are normal! They think I am bored and looking for trouble in the middle of the night! If the attitude is correct, everything will be fine. This is good. The attitude is more justified than mine! As a hotel, they can’t even do basic hygiene well, but arrogantly accuse the guests of mysophobia. It’s really eye-opening! I asked him if he knew that your hotel has a lot of bad reviews. He said, "Of course I know. Who doesn't have a few bad reviews? Those are all from people who like to find fault. Just ignore them." Haha. Okay, ignore them. As your customer, I deserve to be humiliated. I can only say that I hope your hotel can continue to have this awareness and uphold this philosophy. I wish you a prosperous business. Finally, I hope that those who read this and have some requirements for staying in hotels will not make any mistakes.

The hotel staff are very enthusiastic, always serving with a smile, and they handle the details very well. Any problems will be solved as soon as possible, which reflects their high emotional intelligence service attitude

The room is clean and tidy, the facilities are very complete, the transportation is very convenient, the service staff are also very warm and thoughtful, it is a very good stay experience

Facilities: The door is not good, it can't be opened at any time. It took me a long time to open it. I tried several times. Hygiene: OK Environment: The environment is not good. There are mosquitoes and bugs in the room. The room is relatively humid. Service: OK

The room was clean and tidy, and the overall feeling was great. The hotel facilities were relatively complete, and the location of the hotel was also very good. It was not far from the subway station and the transportation was convenient. Overall it was very good.

The room is compact, the kettle and mosquito coils are broken, but they were replaced after communication. Need to be improved

The room is very clean, without any smell of smoke. The service attitude of the lady at the front desk is very good. The room hygiene will be cleaned in time. I will choose Super 8 next time. It is worth staying 👍🏻