No.218-1 Wangfujing Street, Dongcheng District, Beijing, 100006, ChinaView Hotel Details
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The North Garden Hotel Beijing Guest Reviews
4.1/5
524 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.3
Cleanliness4.1
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All reviews(524)
Positive reviews(456)
Reviews with photos/video(41)
Easy to get around(65)
Friendly front desk staff(35)
Convenient for shopping(30)
Close to metro(24)
Large rooms(12)
Average decor(12)
Tasty food(8)
Perfect for business trips(7)
Negative reviews(68)
Guest User
Standard Room
Stayed in Sep 2024
Travel with friends
1 review
2.5/5
Posted on Oct 21, 2024
Old facility. Broken toilet seat and flush. Wifi very difficult to access. Breakfast horrible (charged $15 pax).
Response from Property: Dear customer, Thank you for staying at The North Garden Hotel Beijing. The hotel is adjacent to tourist attractions such as Wangfujing Pedestrian Street and Tiananmen Square, and is connected to the largest office building the Oriental Square. with a superior geographical location and convenient transportation. look forward to your next visit and wish you a happy life!
thegreatos
Family Room
Stayed in Aug 2024
Family
4 review
4.0/5
Very Good
Posted on Sep 21, 2024
The location of the hotel is great, with many shops nearby and a small market right in the hotel lobby. The service was okay, but although they mentioned a delivery service in their description, it wasn’t actually provided. Our room was on the 11th floor, and every time I ordered food delivery, I had to pick it up from the table in the lobby designated for deliveries. They only provided one room key, which was required to use the lift. So, whenever I went down to pick up food, my parents were left in the room, and the electricity would turn off after a while without the key card.
No deposit was required during our check in which I think they need to update that on the hotel check in details.
Other than that, we had a pleasant stay.
Response from Property: Dear customer, Thank you for staying at The North Garden Hotel Beijing. The hotel is adjacent to tourist attractions such as Wangfujing Pedestrian Street and Tiananmen Square, and is connected to the largest office building the Oriental Square. with a superior geographical location and convenient transportation. look forward to your next visit and wish you a happy life!
Cheng Eng
Superior Queen Room
Stayed in Nov 2024
Couples
1 review
4.2/5
Very Good
Posted on Dec 31, 2024
The location and room are excellent. Very near subway, food and mall. However, room keeping still has room for improvement but still acceptable nevertheless.
Breakfast however still has plenty of room for further improvements.
bigun
Standard Queen Room
Stayed in Nov 2024
Family
1 review
3.2/5
Posted on Dec 18, 2024
Location is awesome but room and service is hard if you are not chinese speaker. Its very hard to communicate through some translation app thou. Otherwise its kinda good but old hotel.
Sweetheartsg
Standard Room
Stayed in Mar 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Service was fantastic - they sent me up to an uncleaned room by accident and then gave me a nicer room and gave me a fruit platter as service recovery. Very impressed! There was no aircon as it was not time yet, but the room wasn’t too warm at 26 degrees so it was alright.
6/8
vivekkmv
Standard Queen Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 22, 2024
Location is great and the amenities are just ok. Old furniture and fixtures
Anonymous User
Family Room
Stayed in Aug 2024
Family
2 review
3.0/5
Posted on Sep 14, 2024
Good location but hotel is quite old so cleanliness is subpar. Value for money if you don't mind the cleanliness.
Response from Property: Dear customer, Thank you for staying at The North Garden Hotel Beijing. The hotel is adjacent to tourist attractions such as Wangfujing Pedestrian Street and Tiananmen Square, and is connected to the largest office building the Oriental Square. with a superior geographical location and convenient transportation. look forward to your next visit and wish you a happy life!
Abhay
Standard Room
Stayed in Dec 2024
Business travelers
9 review
3.2/5
Posted on Jan 14, 2025
Hotel needs a renovation urgently, this what i can say
Guest User
Standard Room
Stayed in Apr 2024
Family
5 review
3.0/5
Posted on May 5, 2024
The north hotel is too old. the washbasin was broken and stay in the hotel not good for families.
Guest User
Standard Queen Room
Stayed in Mar 2024
Family
6 review
3.7/5
Posted on May 6, 2024
The hotel is in a really good location near Wangfujing and Tian’anmen square. The breakfast was quite good.
The problem is the hotel is a bit old, so all the furnitures feel too old. In the bathroom, the water pressure is not really good and you cannot move the shower head.
The biggest problem was the temperature, our room was not facing the street, but the center of the building were there was a sort of glass ceiling so it was really hot even with opening the windows. Because it was in April, there was not air conditioning either.
Hon Hon Tay
Family Room
Stayed in Feb 2024
Family
7 review
4.0/5
Very Good
Posted on Mar 26, 2024
Location is good. Room furniture are old. Breakfast buffet is average. There is no topping up of food after 9am. The breakfast didn't open at 7am sharp so my family had to forgo the breakfast when we joining some land tours.
AM - Htl
Standard Queen Room
Stayed in Jul 2024
Business travelers
426 review
3.5/5
Posted on Aug 21, 2024
fine for business travel not for long
Guest User
Standard Room
Stayed in Jul 2024
Other
6 review
4.2/5
Very Good
Posted on Oct 21, 2024
Good location and close to everything.
Shi
Standard Queen Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Good location. Clean and friendly
Response from Property: Dear customer, Thank you for staying at The North Garden Hotel Beijing. The hotel is adjacent to tourist attractions such as Wangfujing Pedestrian Street and Tiananmen Square, and is connected to the largest office building the Oriental Square. with a superior geographical location and convenient transportation. look forward to your next visit and wish you a happy life!
Andrea
Standard Queen Room
Stayed in Apr 2024
Family
11 review
4.0/5
Very Good
Posted on Jun 11, 2024
Amazing
Response from Property: 尊敬的賓客,您好!感謝您對我們服務的肯定,希望您即便在旅途中也能感受到家一般的舒適和便捷。真心的期待您的下次來訪,祝您天天開心:)