Guest User
January 14, 2024
Extremely bad! Don't come and stay! The front desk did not support the renewal of the original room, saying that the room had been rented out. Although they were upgraded to gold membership, they still booked the room I was staying in and asked me to move around. Hotels should give priority to meeting the needs of existing guests. New guests should just carry their suitcases to an empty room! Instead, the guest who checked in first was asked to make room for others. It’s not like I didn’t renew my room! I don’t understand what the front desk is thinking. We already live here and we ask guests to move around. New guests can arrange other rooms. Why do we have to ask existing guests to move! ! ! Very angry 😤 very incomprehensible! The room is also very small! There is no comb or toothpaste prepared in the room. Guests need to ask the front desk for these by themselves, and you can go to the front desk to get them yourself. There is no robot service. The accommodation experience was very poor. The room was quite cramped and crowded. My 24-inch suitcase could no longer fit in it.
Original TextTranslation provided by Google