Sumadam
February 10, 2025
Very angry! Don't live here!
No deposit refund! No deposit refund! No deposit refund! ! ! !
Poor service attitude! No service!
In Beijing's winter, the room is extremely cold and the air conditioner doesn't work well!
Nothing in the room works, there are no disposable slippers. The projector cannot be placed on the table.
The hygiene is not up to standard, the toilet has urine stains and has not been cleaned. The bathtub and shower were dirty.
The most important thing is the poor service!
No deposit refund!
The customer service asked me to write a good review on the grounds that they upgraded my room to a high floor! If you don't write a good review, I won't refund my deposit! I made it clear that if I was not satisfied with the room, I would not write a good review. The store said that if you don't write a good review, you won't get your deposit back! He had a very bad attitude on the phone and yelled at me!
It's shocking that there are still people in the service industry with this attitude in 5202!
Don’t stay in such a B&B! ! !
Original TextTranslation provided by Google