Anonymous User
December 11, 2023
The front desk service attitude is not good. When I checked in, I said check out at 2 o'clock, right? They said yes. Then I went downstairs to eat in the morning and came back to the room. I shouted twice. The cleaner was cleaning next to me, but I pretended not to hear and closed the door. Then I could only call the front desk and she said to come to the front desk to swipe the card. Anyway, her tone was not good. She asked me to check out or extend my stay. I said check out, and then she said check out was before 1 o'clock. I clearly said 2 o'clock when I checked in, but the front desk said 1 o'clock. In short, the front desk for checking in and swiping the card were very bad. I have never stayed in such a bad place. You can't run a store like this. If you want to extend your stay, the attitude is good, but if you don't, the attitude is bad. If you ask for something, it's like you owe them money and your face is as long as an eggplant. This kind of store is enough for one time. I can't even watch TV. I called and she said to wait until 9 o'clock in the evening for someone to come and deal with it. I said changing the room is not allowed. ,, and the room is very small, the hygiene is really very poor, there are dirty things on the stool, there are bottles used by others, there is blood on the bedsheets, there are no slippers in the shower room, you can only wear disposable slippers to take a shower, it is very dangerous, I spent 130 to stay in a bad place, it is very uncomfortable, the 130 room in Beijing is really not as good as the 70 room in my hometown, the man came and messed around for a long time and said that I couldn’t watch it and could only cast the screen, and asked me how many days I would stay, and then I said one day, and then he said that I could stay tomorrow and change to a room with a better TV, which is also a talent. I only choose to stay in the hotel when I have something to do. Who would have the time to come to the hotel? This kind of hotel only considers its own interests and will never take the customer’s perspective. No one is stupid. Who would choose to stay in your hotel just to watch TV? After taking a shower at night, I opened the disposable towel packaging bag and found blood. It was disgusting. I said I would never come again.
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