7 Days Inn (Beijingnan Railway Station Caoqiao Transportation Junction)

Very nice hotel hop to stay again , the service is good with delicious breakfast

I have to write this review so that the hotel will review its staff. We have travelled to 70-80% of China's provinces but have never met any hotel employee who is so rude and condescending as your employee who was on duty on 23/2 and when we returned on 4/3 night and 7/3 night when we left. Refused to do anything we requested in a rude voice and talked to us like we were ****** who couldn't understand her. We wanted to store our luggage from 24/2 to 4/3. She refused rudely. Luckily I had asked Trip.com to confirm with hotel management on the storage and management had agreed to it. When we ask for extra room cards to enable our partners to smoke outside, also rudely turned down. If she had said politely there wasn't enough cards, We would have been ok. We asked other staff on duty on 5/3 and 6/3 for help and they were more than willing to help us with transportation enquiries and other things. On 7/3 when we were going to airport, this rude staff refused to help us to call Didi saying it was not her duty. Then when my husband told her off, an older staff asked her to help us, she reluctantly looked into it. Made rude remarks saying she couldn't know what the toll charges were. I told her to ask the driver. When driver told her he could add it on, it meant that we could pay driver separately for the toll. But she rudely told me in a condescending voice to pay her the total instead, not knowing I could understand the driver. My mandarin may be basic but I speak Cantonese and Hokkien fluently so I can understand mandarin. Most people we have met in China have been pleasant and some have gone out of their way to assist us (from larger cities in Yunnan, Xinjiang,Gansu, Luoyang, Chengdu, Chongqing, Heilongjiang, Guangzhou, Shanghai to smaller towns like Wuqiau, HengDian, Shangrao - as i said, we covered many places). We have not met anyone so rude and condescending and so unwilling to help as this staff. We totally love visiting China because of our previous experiences. This person has really spoilt our trip to Beijing.

Room: old but enough emenities. Decoration = 0 Location: so so. Abt 700m to subway. Minus point: cannot park car on the street in front of their hotel, not conenience for taking taxi. Service: staff didnot support much. Price: so high & not worth at all compared to room situation, location, service,… i dont know the market price in BJ but compare to the hotel we stayed in Shanghai, this is so expensive. Not recommend at all!