Guest User
March 2, 2024
First of all, let's not talk about the environment (the sheets had several holes), this bad review is for not respecting the privacy of the guests!!! I delayed the check-out until 2 o'clock. At 1 o'clock, someone knocked on the door and swiped the card to come in. It was indeed a knock on the door. He knocked twice and swiped the card to come in. At that time, I was only wearing a short-sleeved shirt. Fortunately, there was an anti-theft buckle, otherwise I dare not think about the consequences if he really came in. Yes, it was a man. The front desk said it was the security uncle. After knowing that there was someone, he closed the door and left without any apology! Who can continue to stay here? We quickly packed up and checked out without finishing the meal because we were having lunch at the time.
Secondly, I went to the front desk, and the attitude of the front desk was still very good. She said that it might be the cleaning lady who didn't know and went to clean. We said it was a man, and she said it should be the security uncle. Then I found out that I booked through Ctrip, and said that Ctrip couldn't give any discounts, and I could stay for free next time. In this case, how could it happen again, and my privacy would be violated again. It was always the front desk's problem. Because they were busy, they forgot that we had a late check-out, so they asked the security guards to knock on the door and clean up. I also asked if all guests who checked out late were treated like this, and she said no, so we were just unlucky, right? I don't need this little money, and I don't need your discount, but since you have settled in Ctrip and other platforms, you should treat us equally, and don't make such discriminatory treatment.
Finally, this hotel will not call you to check out to make room for other guests, they will just swipe the card to come in directly⚠️I will never stay here again!!! Everyone who checks out late should be careful, put on your clothes, lock the door, and protect your privacy. Anyway, I am really traumatized 😡 Serious psychological trauma! I will be afraid that someone will suddenly swipe the card to come in when I stay in a hotel in the future😭😭😭
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