Patricia
January 11, 2025
The description of this apartment is easily misleading, because my family of three requested two rooms. I had confirmed with the landlord before, but there were only two beds on site. One of the beds was only for sitting, and the cabinet at the entrance was The door fell off as soon as I pulled it (please see the attached picture for details). Afterwards, I negotiated with the landlord to ask for a room change, but the landlord told me the next day that there was no room. Therefore, I reached an agreement with the landlord that we would check out on January 8th, and he promised that he would Refunded the remaining three nights' rent, but still haven't received a refund. The landlord explained that he has informed your company and asked me to communicate with you myself.
Original TextTranslation provided by Google