Xi'an Hotel (Beijing South Station Yangqiao Branch)

Service: -1 point, the girl with glasses spoke very sharply and unfriendly, the rest of the front desk staff were very good Environment: When checking in, they said it should be quiet, but we stayed for three days and there were quarrels every night, and the feedback didn't seem to have any effect Facilities: When my friend took a shower, she either didn't have conditioner or shampoo for two consecutive days. She came out halfway through the shower and called for more, which caused her to catch a cold. The most common nail clippers were not available when I asked the front desk to borrow them. They told me that personal items were not allowed at the front desk. Secondly, we Ctrip members have the right to upgrade the room type. I showed it to the front desk, and they reluctantly upgraded us. I had told them in advance that I would be staying for three days. Could I stay in this room all the time? The front desk told us clearly that we could. But when we went downstairs to eat, the front desk told us that we needed to change rooms tomorrow because it was a family room. We said that we had agreed on this when we checked in. We said we would change today, but they told us that we couldn't do it today but had to change tomorrow. We asked if we couldn't change tomorrow because everything was ready and it would be troublesome to change. They told us that the family room was full tomorrow and we had to change. That's the attitude. We are here to spend money, not to see your face. Can you not put yourself in the right position? Can you go home? Don't bring your emotions to work. If you had talked to us nicely, we would understand when we are away from home and change is no problem. That attitude is like I owe you. I will give you a bad review.

It's my first time staying at Beijing South Railway Station Yangqiao Xi'an Hotel. I feel like I'm home. Xiaoxi smart voice is very convenient, the front desk service attitude is very good, the room attendant is also responsive, and there are many types of breakfast. In general, it feels good. Next time I come to Beijing, I will stay in this hotel again. Five-star praise👍👍👍

We made a temporary plan to go to Beijing City Walk, which is close to the South High-Speed ​​Railway Station and not too far from the Central Axis, making it very convenient to find food. There are many hidden gems in Nanqiao, such as Ziguang Garden... The hotel lobby is a bit small, but the layout is quite warm. Overall it's okay!

Environment: It's not too far from the subway station, and a taxi costs about 12 yuan. There are many different kinds of things to eat nearby. Hygiene: The room is clean, but overall it is not very hygienic. There is dirt on the door frame. no smoke smell Facilities: There are no facilities. Breakfast has very little variety. The room space is not very big. Service: The service is average and the attitude of the staff is acceptable.

The hotel has complete facilities, the rooms are clean, tidy and comfortable, the price is relatively favorable, the service staff are very enthusiastic, the sound insulation is good, it is very quiet to sleep at night, the hotel decoration is also very beautiful, highly recommended, you ask me what do you think? It's really good

I have chosen Xi'an Hotel more than once, and I feel comfortable with the service every time I stay. The staff are very enthusiastic. Before arriving at the store, I called the hotel's guest service center to inquire about surrounding attractions. The staff explained it very considerately, which was very comfortable. There are washing machines and dryers downstairs, buses at the door, and many other places nearby. There are few hotels, it is very convenient, the bedding is comfortable, and there is a buffet breakfast. Overall I feel comfortable and comfortable, I will choose this hotel next time