Atour Hotel Zuo'anmen, Temple of Heaven Reviews

The hotel staffs were attentive and provided excellent hospitality. Rooms were clean and our requests were addressed promptly. Breakfast was great and menu changes every day. The hotel provides free laundry services which is great for families travelling. But it lacks an individual iron in the room.

We booked 4 nights but left after the first one. Very noisy and the location it was not convenient for our needs

Best winning point : 1. Strategic hotel location with near to all Beijing attractions. 2. All the counter staff , restaurants staff were super friendly and helpful. all of them are passionate and energetic. Very welcoming feeling during my stay. 3. Free self service laundry service is something impressive me. U can check washing machine time or usage status inside ur room via room smart tv. 4. Hotel is using robot deliver the food delivery to room. Very convenient to us. However some time one robot is not enough to support all room guests. Room for improvement: 1. The cleaning crew did not do properly the job. Because I was stated for 8 days 7 nights, first the bedsheet only get changed after 3 days upon my request, the dust on the floor from day 1 “accompany” to my last day of stay. 2. Hotel didn’t strictly prohibited customer eating some smelly food inside room, like China famous food “Luo Si Fen”, so whole floor having bad smell. 3. Even though whole hotel is prohibited to smoke, but there is some customer still like to smoke at room corridors. Hotel should enhance advice room guests on this smoking policy especially during checked in or checking cctv when customer complaint on this area. If found this kind of customers break the rules, they should giving warning or fine charge to them. Overall, I will still given 8/10 for this hotel. I hope they can improve on above point of view. I will definitely come back to this hotel and recommend to my friends and family.

we loved the breakfast where they cook fresh noodles infront of us. The chef was so nice

Located near Temple of Heaven, this is a good hotel in a peaceful locality. Rooms are spacious and service is good. Only drawback is no 7-11 or Familymart nearby.

The staff is so nice so helpful, the room is clean, the drinks in the room is free for the guest, the bed is good enough for sleeping. But that’s only the room is not soundproof enough to hear outside and the next room, everything is fine, just only this.

There was a power outage during the day but the front desk kindly informed us about it. They also gave us hand lotions at the end of our stay. However, the renovation sounds from a nearby site was extremely annoying. The midnight buffet was nice though. In addition, we ordered takeaway on the first night of our stay and left the finished food next to the door and room service did not take them away for the entirety of our stay.

Clean,Good location, Good service

Strategic location. Nice attitude.

good！

The staff has a good service attitude, the security work is in place, the sanitary conditions are good, and the travel experience is satisfactory~

The hotel is newly opened, everything is new, there are a lot of food nearby, and the business is very good. The service provided by the brothers and sisters at the front desk is particularly good, and it is convenient to go out. I will choose to stay here again when I come to Beijing next time!

The hotel is very generous. If you don't have time to eat breakfast, you can pack it. The disposable utensils are of good quality and clean. There is porridge in the evening. The staff is friendly and I like this hotel very much.

Very good! The front desk was very enthusiastic in upgrading the superior king bed to a wooden double bed room. It was clean and sanitary. The settings are shown in the picture and it is sufficient. The large bed and pillows were very comfortable. The most surprising thing is that there are 3 desktop chargers, and there is a retractable clothesline in the bathroom! It is very friendly to families with children. There is a washing machine on the first floor below, but I didn’t have time to use it when I left early and came back late. The TV can project the screen, which the children like very much. In the future, you will first consider Atour when traveling, as there are many chain stores.