Atour Hotel Beiijng Huaxiang New Temple of Heaven Reviews
Atour Hotel Beiijng Huaxiang New Temple of Heaven
No.88 Courtyard, Xinzhuang, Fanjia Village, Fengtai District, Beijing, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Atour Hotel Beiijng Huaxiang New Temple of Heaven Guest Reviews
4.8/5
Excellent
3370 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(3370)
Positive reviews(3329)
Reviews with photos/video(209)
Delicious breakfast(470)
Friendly front desk staff(339)
Convenient parking(283)
Large rooms(211)
Quiet & comfortable(195)
Easy to get around(174)
Nice elevator(57)
Close to metro(51)
Negative reviews(41)
Arka 阿尔卡
Family Room (2 beds)
Stayed in Aug 2024
Booked for others
12 review
Outstanding
Posted on Sep 21, 2024
Very good service from the front desk ! Really appreciate for the hospitality
Response from Property: The warmest thing is the first ray of sunshine in the morning, the clearest and cleanest is the first spring water at dawn, and the purest and most touching is the first sight of the world in the morning. Sometimes it is so simple to warm the heart. In Yaduo, there is always the warmth of encounters. If you go by car, the hotel has free parking. At the same time, there are middle and high-end shopping malls such as Huaxiang Ole and Fengke Wanda around the hotel to meet your shopping needs. I hope Duoer will always be your firm choice and look forward to your next stay.
Dusan
Executive Room (2 beds)
Stayed in Apr 2024
Family
1 review
Amazing
Posted on May 6, 2024
Great hotel, friendly and helpful stuff. Good location, near subway station. Overall great experience.
Response from Property: Thank you for your review of the Atour Hotel in your busy schedule. Your trust and support are the driving force for Atour Hotel to move forward! Atour Hotel is committed to creating the fourth space. As the first humanistic hotel in China, it starts from the hotel but not only in the hotel. The attentive service, sweet smile, and thoughtful authorization make you feel at home. Atour Hotel is a humanistic hotel with the theme of reading and local photography. We have a 24-hour free book bar in the lobby - Bamboo House. You can borrow books for free and return them in other places after becoming an Atour member! Our service can bring you more surprises and touches. Atour Hotel is looking forward to your next visit!
Anonymous User
Superior Room (2 beds)
Stayed in Apr 2024
Couples
3 review
Posted on Apr 25, 2024
Overall a very poor experience. We stayed in another Atour before this in a previous leg of our trip and the experiences could not have been so contrasting.
We booked a non smoking room but it was full of smoke everyday from others smoking in their rooms with their doors open. We made the hotel staff aware of this however they said there is nothing they can do. Unfortunately we had to inhale passive smoke throughout our stay.
The facilities are really old and worn. The toilet kept blocking on its own, there seems to be a drainage issue throughout the hotel as this happened every day even after the cleaner unblocked it.
Response from Property: Dear Duoyou, hello: This stay was not satisfactory to you! We are deeply sorry! The hotel is located at No. 88, Fanjia Village, Fengtai District, Beijing, 900 meters away from the Capital Economics and Trade Station of Metro Line 10. Surrounding areas include: Capital University of Economics and Business, Beijing Tiantan Hospital Affiliated to Capital Medical University, Tiantan Life Plaza, Fengke Wanda Plaza, Huaxiang Outlet Village, and Automobile Museum. The transportation is relatively convenient, and there are many restaurants around. There is a [Bamboo House] in the hotel lobby, with hundreds of books for you to borrow for free. At the same time, there is a free gym [Sweating] and laundry room [Dust] on the first floor of the hotel. It is a pity that you were not satisfied. This not only brought losses to the hotel, but also brought you many inconveniences. Please believe that we have been working hard to make progress. We look forward to witnessing our changes with you and looking forward to your stay again.
SABEER
Family Room (2 beds)
Stayed in May 2023
Family
2 review
Very Good
Posted on Jul 16, 2023
Clean and safe , but it’s far from city centre .. rooms are very clean .. have great stay
Response from Property: Dear Duoyou: Hello, Duoer is very sorry that this stay did not bring you a good check-in experience. Thank you very much for staying at Atour Hotel. We value every guest's experience and every online review. Apologize again. Duoer looks forward to your stay again, and hopes to give you a satisfactory stay experience next time. The hotel includes a gym, a self-service laundry room, and various breakfasts. The hotel is close to Tiantan Hospital, and the transportation is very convenient! Looking forward to your next visit!
Mr. Liu US
Superior Double Room
Stayed in Jan 2024
Solo travelers
11 review
Amazing
Posted on Jan 22, 2024
Clean room, affordable option, but a bit far from the city center and the metro.
Response from Property: Please believe that the flowers in the world will bloom and beautiful things will come to you. Duoer thanks you again for coming with a bright mood. Here is a cup of good tea, a comfortable bed, silent companionship, love that needs no words. Duo'er's Home is located in Fengtai District, Beijing, adjacent to Beijing Tiantan Hospital Affiliated to Capital Medical University. The surrounding transportation is convenient. I hope you wake up from sweet dreams and embrace the sunshine every morning at Duo'er's Home~
Christopher Robert
Executive Double Room
Stayed in Aug 2023
Couples
1 review
Posted on Aug 18, 2023
Only real complaint: we usually prefer the housekeeping staff not clean our room during short stays, so we keep the “do not disturb” sign out always, but at this hotel they came in and cleaned the room anyway, which has never happened before.
The visual style of this hotel is calm and pleasant, not trying too hard to be trendy like some other trendy chains. The location isn’t great, but it’s a good compromise for the price. Be aware that many guests are visiting the nearby hospital, so there are a few restaurants and a supermarket, but the area doesn’t support tourists who need cool stuff right outside their hotel.
Anonymous User
Superior Double Room
Stayed in Jul 2023
Family
4 review
Outstanding
Posted on Aug 1, 2023
Traveling in China and staying at your hotel.I was a bit surprised to take a taxi back to the hotel at night,so I took my sleeping child to the front desk of the hotel to seek help.I am very grateful to Li Jia for helping us reduce the loss of 200RMB in our conversation with the driver. Although I cannot understand Chinese,I can see from his words that Li Jia is a righteous and resolute person .From the expression of the taxi driver,I can see that he is embarrassed ,guilty,and somewhat helpless,After about 15 minutes of conversation,the fare was reduced from 355yuan to 150yuan.I came to China to play for a few days.and I thank the hotel staff for their enthusiasm. We need people who are full of justice in our lives.Thank you！
Kartini Teguh
Family Room (2 beds)
Stayed in Jul 2023
Family
1 review
Very Good
Posted on Jul 16, 2023
Staff service very warm and helpful.
Hotel location near to TianTan Hospital, just walk around 5 minutes.
The breakfast was nice and different everyday.
Guest User
Family Room (2 beds)
Stayed in Jul 2023
Family
3 review
Posted on Jul 11, 2023
Location is a bit poor. I think so it can be
Guest User
Executive Double Room
Stayed in Jul 2024
Other
12 review
Posted on Sep 26, 2024
Bad review! The service staff called and cursed! The store manager did not apologize, promised compensation, but then denied it! I contacted him later to post a follow-up review to find out who reviewed the wrong hotel. Very bad! Not recommended to stay
Original TextTranslated by Google
Vividouzi
Guestroom (Double bed)
Stayed in Jun 2024
Business travelers
2 review
Posted on Jun 21, 2024
The room was ok, but the biggest problem was the smell of cigarettes. At first, I went to a room with a strong smell of cigarettes. Later, I changed to another room, which was ok, but the smell of cigarettes became stronger and stronger. I asked the front desk if I could change it. At this time, the front desk still suspected that it was my personal problem. I wanted to ask if you didn’t know whether there was a smoke smell or not? Then the front desk took me to a room and confirmed that there was no smoke smell. After turning on the air conditioner, the smoke smell gradually reappeared. So I confirmed that it was a problem with the central air conditioner. Maybe someone in other rooms smoked, so I had to stay for one night without turning on the air conditioner. The other problem was that the sound insulation was not very good. It was ok on the second floor. If it was on the first floor, it would be very noisy during breakfast time, according to my friends.
Original TextTranslated by Google
Response from Property: Dear Duoyou, after receiving your feedback during your stay, the partner contacted you to change the room as soon as possible. The hotel rooms are non-smoking rooms. There are no smoking signs in each room. There may be some customers smoking in the room. We are sorry for the inconvenience! We have strengthened the cleaning of the guest rooms. If there are customers smoking in the room, the partner will definitely remind them as soon as possible and stop smoking in time! After you check out, we have asked the engineering to check the exhaust system of the room you stayed in. The hotel is located in No. 88, Fanjia Village, Fengtai District, Beijing, 900 meters away from the Capital Economics and Trade Station of Metro Line 10. Surroundings are: Capital University of Economics and Business, Beijing Tiantan Hospital Affiliated to Capital Medical University, Tiantan Life Plaza, Fengke Wanda Plaza, Huaxiang Outlet Village, and Automobile Museum. The transportation is convenient, and there are many restaurants around. There is a [Bamboo House] in the hotel lobby, with hundreds of books for you to borrow for free. At the same time, there is a free gym [Sweating] and laundry room [Dust-free] on the first floor of the hotel. It is a pity that we failed to satisfy you. This not only brought losses to the hotel, but also brought you a lot of inconvenience. Please believe that we have been working hard to make progress. We look forward to witnessing our changes with you and looking forward to your stay again! I wish you a happy life~
Guest User
Family Room (2 beds)
Stayed in Jun 2024
Family
2 review
Posted on Jun 6, 2024
The three-day stay was a terrible experience. The corridor was full of cigarette smell, and at 9:00 pm the exhaust fan in the bathroom was full of the smell of smoking. There was basically no sound insulation, and the conversations in the corridor and mobile phone text messages were clearly heard. It was too uncomfortable to stay in such a family room with a baby. I stayed in Atour X Hotel before and it was very good, but this place is very different
Original TextTranslated by Google
Guest User
Executive Double Room
Stayed in May 2024
Other
8 review
Outstanding
Posted on May 29, 2024
It's very close to Beijing Tiantan Hospital, less than 10 minutes' walk. It's very convenient to eat nearby. Just across the overpass is Beijing Outlets, well worth a visit. The mattresses at Atour are really comfortable!
Original TextTranslated by Google
huayu8335
Family Room (2 beds)
Stayed in May 2024
Family
13 review
Very Good
Posted on May 19, 2024
The overall quality of Atour is guaranteed, but it opened in 2017, the facilities are a little old, it is close to the hospital, the room smells a little bit, not as good as the Atour I stayed in before
Original TextTranslated by Google
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Other
6 review
Outstanding
Posted on May 5, 2024
The front desk clerk was very enthusiastic. The hotel felt clean and tidy overall. The check-in experience was good. The room was large, with windows, sofas, and a small refrigerator. There was free water and drinks every day, and there were many breakfast varieties. I will stay at Atour Hotel again next time.
Original TextTranslated by Google
Response from Property: Dear friends of Atour, thank you for your recognition of us. Let me tell you quietly~ Atour has super five-star service and facilities~ The decoration style of Atour is simple and fresh. The most important thing is that Atour pays great attention to quality and details and strives for perfection~ The decoration is mainly made of logs, which is more simple and natural. Cleanliness and tidiness are the primary prerequisites for providing guests with good accommodation conditions. They must be clean and tidy~ We welcome you to come to Atour often to sit, chat, drink tea, read books... Be sure to come often~